Leasing Agent; Affordable

About the Opportunity

This is an opportunity for amotivated and dynamic Leasing Agent to join our client's team and play a crucial role in their affordable housing portfolio. As a Leasing Agent for their affordable housing units within their luxury developments, you will be responsible for attracting and retaining residents, ensuring compliance with affordable housing regulations, and providing exceptional customer service. Your primary goal will be to maintain high occupancy rates while upholding their commitment to delivering a luxury living experience to all residents.

Thisrolerequires the agent to prepare lease packages, track inventory, follow-up and communicate diligently with the Compliance Manager.

Our client is a leader in the luxury real estate development space, known for creating exceptional living spaces that combine sophistication, comfort, and modern design. They are committed to providing a range of housing options, including affordable housing, to cater to diverse communities while maintaining their uncompromising commitment to quality and luxury.

• Provide applicants and residents with exceptional customer service and foster good relations
• Promote and market affordable housing units within their luxury developments to potential residents while conducting property tours and showcasing their unique features and amenities of the community
• Conduct open houses
• Respond to both resident and applicant inquiries promptly and professionally via phone, email, or in person to foster positive relationships between landlord and resident
• Prepare new leases, subsidy landlord packages, and lease agreements for approved applicants
• Facilitate lease signing, ensure accuracy of all lease documents, and ensure proper funds are collected
• Assist applicants and residents with inquiries regarding HPD Affordable Housing Program, compliance, and availability
• Communicate with residents regarding upcoming annual recertifications and inspections
• Assist compliance team with lease renewal, annual recertifications, and inspections
• Maintain resident files in accordance with company policy & regulatory agency policy
• Assist Compliance Manager with monthly and annual reporting
• Communicate and process transfer requests and reasonable accommodation requests and report complaints to the Compliance Manager
• Assist market rate leasing team as needed

• 4-year college degree preferred
• NYS Salespersons License or ability to obtain with 120 days of employment
• Onsite leasing/sales experience
• Knowledge of Fair Housing practices LIHTC, Rent Stabilization, Section 8, and NYC rent stabilization
• Proficient in Microsoft Outlook, Excel, and Word
• On-Site, Yardi, Building Link knowledge preferred
• Detail-oriented and organized
• Must be flexible and available to work on Saturdays and some evenings as part of a full-time schedule
• Excellent oral and written communication skills
• Certified tax credit professional preferred