Community Manager - St. Vincent's s; Albany, NY
Listed on 2026-10-06
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Real Estate/Property
Property Management & Leasing
A Community Manager is responsible for managing the day-to-day operations of one or more apartment buildings within the DePaul Housing Management Corporation portfolio. In the capacity of property manager, a Community Manager has a wide range of responsibilities related to building management, employee management and resident management. The Community Manager responsibilities include tasks designed to ensure that each respective property is managed safely, providing secure independent housing for its residents, and offering its residents the opportunity to participate in a healthy, active community.
In addition, the Community Manager is responsible for managing apartment turnovers to maximize occupancy of each building. Finally, the Community Manager manages and is included as a part thereof, of a rotating weekend on-call schedule for the site (which generally includes the Community Manager, Maintenance Superintendent and Live-in Maintenance Technician).
The Community Manager responsibilities include the following:
- Marketing
- Serves as the "ambassador" of his/her property(ies). As such, is welcoming and works with applicants, potential applicants, and visitors to arrange for tours of the property. Participates in the marketing of the property by developing linkages with community, religious and service organizations in the property's service area. Develops, in collaboration with the Application and Outreach Specialist and the Senior Property Manager, if any, brochures, ads and events at the site for prospective applicants, family members and the general public that showcase the property's amenities and hospitality.
- Waitlist Management
- Regularly reviews the property waitlist to determine reliability and accuracy. Communicates, by phone and/or letter, with potential residents on the waitlist to confirm whether should remain active or should be purged from list. - Pre-Leasing and Leasing
- Engages in eligibility interviews with potential residents to determine viability of residency. Prepares, reviews and distributes lease agreements; obtains appropriate signatures on lease agreements and other documentation; reviews all handbooks, rules and documents required with tenants; and arranges for resident move-ins. - Resident Relations
- Works to create a positive community environment through open communication and interaction. Communicates regularly with residents, including distributing information about the property and community to residents through regular newsletters and resident meetings/gatherings. Seeks to develop and collaborate with a tenant association, resident council or resident organization. Working with the residents, develops regular social, informational, health and wellness, and other programs on site that provide residents with information, services and an opportunity to interact with other residents.
In addition, works collaboratively with the property's service coordinator, if applicable. - Apartment Turnovers
- Manages all apartment turnovers to ensure timely turnover and increase occupancy. Works with the Maintenance Superintendent communicating apartment turnover priorities, timelines and expectations. Assesses apartment condition as part of any recertifications, regular inspections and/or following move-out, as appropriate, so that additional projects associated with the apartment based on its condition can be assessed and time for turnover can be estimated. - Regular Maintenance and Work Orders
- Manages overall maintenance and safety of the building, in cooperation with the Maintenance Superintendent. Prioritizes non-turnover work and communicates responsibilities to the Maintenance Superintendent. Establishes capital project priorities for the property. - Compliance
- Has…
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