Director, Recoveries and Collections

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About UsPerform Properties is a Blackstone Real Estate portfolio company focused on high‑performing retail and office properties with people‑appeal - vibrant spaces where people actively choose to work, shop, and gather. With expertise in transactions, development, leasing, and management, we oversee approximately 30 million square feet of properties across the U.S.Our culture is built on our One Team foundation - a shared commitment to collaboration, innovation, and knowledge sharing across roles, teams, and time zones.

Guided by this foundation, our One Team Core Values define how we show up every day:
· Act with Intention
· Make It Happen
· Raise the Bar
· Stay Curious
· Win as One Join a team where performance and partnership go hand in hand.

Job Summary The Director of Recoveries and Collections is a senior finance leader responsible for maximizing the recovery, accuracy, and sustainability of tenant reimbursements across a national office and retail portfolio, responsible for overseeing and managing all aspects of tenant recovery operations. This role has authority to design recovery strategies, recommend and influence lease language, establish recoverability policies, direct tenant audit procedures, and oversee tenant audit outcomes, and make judgment-based collectability decisions

The role operates with a high degree of autonomy and serves as the point of accountability for tenant recovery governance, partnering closely with Portfolio and Asset Management, Leasing, Legal, Accounting, and Property Management Essential Job Functions Recovery Strategy & Governance Own and continuously refine the comprehensive recovery strategies and initiatives across office and retail assets, to maximize portfolio cost recovery and revenue generation

Design, implement, and maintain formal recovery policies: recoverable vs. nonrecoverable cost definitions, allocation methodologies, administrative and indirect cost recoverability, and capital and CIP recoverability frameworks

Establish consistent standards that balance lease compliance, audit defensibility, tenant relationships, and long-term NOI optimization; stay informed about market conditions and industry benchmarks to assess and enhance the competitiveness of recovery strategies

Serve as a strategic partner to Leasing on deal structure and negotiations, Legal on lease interpretation and dispute resolution, Lease Administration and Accounting on acquisitions and new lease recovery pool system setup, Property Management on operational execution and documentation, and Asset Management on value creation and tenant strategy

Collaborate with People & Culture/Learning & Development to provide training and guidance to internal teams on recoverability principles and best practices

Expertise & Authority Act as finance authority on lease recoverability provisions including operating expense definitions, exclusions and caps, gross-ups and base year mechanics, audit rights and limitations; focus on maximizing revenue

Partner with Leasing and Legal to recommend and approve standard recovery language for new leases, renewals, and amendments and evaluate proposed lease concessions or recoverability changes and advise on financial and long-term implications

Partner with Portfolio Management and Data & Research to evaluate market rates for recoveries across the portfolio

Lead or participate in special projects and initiatives related to tenant recovery operations, such as process automation, system implementations, or policy enhancements

Develop and maintain strong relationships with external partners to support recovery efforts

Collectability & Decision Rights Lead tenant-specific and portfolio-level recovery billing…