Assistant Property Manager at Nest Communities Ithaca, NY

Assistant Property Manager job at Nest Communities. Ithaca, NY.

Nest Communities is a property management company dedicated to providing high-quality living spaces with a strong focus on resident satisfaction and community engagement. Our portfolio includes student housing, market-rate, and affordable housing across Ithaca and Cortland, NY.

We’re looking for a reliable and motivated Assistant Property Manager to join our growing team. This role supports the daily operations of our communities, assists with leasing and resident services, and helps ensure that everything runs smoothly. If you’re organized, a great communicator, and passionate about helping people feel at home—you might be a perfect fit.

• Greet and assist prospective residents in person, by phone, and via email
• Conduct property tours and help applicants through the leasing process
• Support application processing and lease preparation
• Assist with move-in and move-out coordination
• Help respond to resident concerns and service requests in a timely, friendly manner
• Support renewal outreach and lease signing for returning residents
• Enforce community rules and policies through notices and communication

• Help oversee the day-to-day operations of one or more properties
• Maintain organized records for tenants, leases, and compliance paperwork
• Coordinate with vendors, contractors, and the maintenance team as needed
• Support property inspections, turnovers, and seasonal prep
• Assist with organizing resident events and community engagement efforts

• Assist in collecting rent payments and issuing receipts
• Help monitor delinquencies and send payment reminders
• Enter resident data and payment information into the property management system (App Folio)
• Support the Property Manager with reporting and budget tracking
• Maintain supply inventories and order office materials as needed

• Previous experience in property management, leasing, or customer service preferred
• Strong communication and organizational skills
• Tech-savvy with Microsoft Office or Google Suite (App Folio experience is a plus)
• Comfortable working independently and as part of a team
• Able to handle sensitive resident issues with professionalism and discretion
• Reliable transportation required
• Available for occasional evenings or weekends during peak periods like move-in

Nest Communities is dedicated to fostering a positive and inclusive work environment. We’re growing fast—and we’re looking for team members who want to grow with us. Whether you’re building a career in property management or looking to gain valuable experience in leasing and operations, you’ll find opportunities to learn, lead, and make a real impact here.

Nest Communities is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or protected veteran status.