Vacatia Marketplace Administrator

Join Vacatia and Help Keep the Marketplace Moving

Vacatia is reinventing vacation ownership by bringing together hospitality, technology, and design to create a better experience across discovery, booking, and stay. As we continue to grow, we're looking for people who are organized, collaborative, and passionate about creating exceptional experiences.

• Build the Future: Be part of a company transforming the vacation ownership experience through innovative hospitality and technology.
• Impact That Matters: Your work helps keep resale transactions moving and ensures our owners receive a smooth, professional experience.
• Innovation at Scale: Work in a fast-paced environment where new ideas and better ways of doing things are encouraged.
• Autonomy & Ownership: Take ownership of your transactions, follow-ups, and responsibilities while working closely with teams across the business.
• Culture of Growth: Join a collaborative team where learning, development, and growth are part of the journey.

As a Marketplace Administrator
, you'll play an important role behind the scenes in Vacatia's timeshare resale process. You'll partner closely with our Vacatia Transaction Specialists (VT Specialists) to make sure transactions move smoothly from listing creation through final closing.

From preparing agreements and submitting sales to resort partners to coordinating with Escrow and Title, you'll keep track of the details that help transactions stay on course. You'll work with internal teams, buyers, sellers, and resort partners while proactively identifying issues and helping find solutions.

If you're highly organized, detail-oriented, and enjoy being the person who keeps things moving, this could be a great opportunity for you.

• Review listing details, ownership information, and supporting documentation for accuracy and completeness.
• Prepare and distribute listing agreements and Purchase and Sales Agreements.
• Track transaction milestones and ensure required steps are completed within established timelines.
• Submit sales and required documentation to resort partners for review and approval.
• Coordinate transaction handoffs with Escrow and Title.
• Monitor outstanding documentation, approvals, and requirements to help prevent delays.
• Maintain accurate transaction records and updates within CRM and other systems.
• Communicate with VT Specialists, buyers, sellers, Escrow, Title, resort partners, and internal teams.
• Follow up on outstanding items and keep transactions moving toward closing.
• Proactively identify potential roadblocks,
  ** escalate issues**, and help develop solutions.
• Support a seamless, white-glove experience for owners through accurate and efficient transaction management.
• Identify opportunities to improve processes, increase efficiency, and reduce transaction delays.

• 3+ years of experience in transaction coordination, administrative support, real estate, timeshare, title, escrow, hospitality, or a related field preferred.
• Exceptional organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple transactions, deadlines, and priorities at the same time.
• Strong follow-up and problem-solving skills.
• A proactive mindset and ability to identify issues before they become delays.
• Comfortable working with CRM systems and other business applications.
• Ability to work independently while collaborating effectively with a variety of teams and partners.
• A customer-focused mindset and commitment to accuracy and operational excellence.

At Vacatia, every transaction is an opportunity to make the ownership experience better. If you're someone who loves organization, problem-solving, and keeping moving pieces on track, we'd love to have you join the team.