District Manager, Real Estate​/Property

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Full Time Regular Full-Time Webster, NY, US

Salary Range: $80,000.00 To $90,000.00 Annually

Summary:

The District Manager is responsible for the operational, financial, regulatory, and physical performance of a portfolio of affordable and multifamily housing communities. This position provides leadership and oversight to Community Managers and site teams, ensuring properties are operated in accordance with organizational standards, owner expectations, and all applicable federal, state, and local regulations.

The District Manager oversees property operations, budget performance, occupancy goals, resident relations, compliance requirements, facility maintenance, and staff development across assigned communities. This role works collaboratively with internal departments, regulatory agencies, investors, ownership representatives, vendors, and site staff to support the effective management and long-term sustainability of the housing portfolio.

The position requires a thorough understanding of affordable housing programs and regulations, strong financial and operational management skills, and the ability to manage multiple priorities within a multi-site environment.

Operations and Financial Management

• Oversee the day-to-day operations of multiple residential communities to ensure efficient, compliant, and financially successful performance.
• Achieve budgeted financial objectives through effective revenue management, cost control, and operational efficiency initiatives.
• Develop annual operating budgets, capital planning recommendations, and marketing strategies for assigned properties.
• Analyze financial reports, operating statements, occupancy trends, delinquency reports, and key performance indicators to identify opportunities and risks.
• Prepare and present clear, concise operational and financial reports to senior leadership and ownership partners.
• Maximize rental income while ensuring expenses remain within approved budget parameters.
• Partner with corporate leadership to develop and execute strategies that support long-term portfolio success.

Property Operations and Asset Preservation

• Ensure all properties are maintained in a safe, attractive, and marketable condition.
• Monitor preventive maintenance programs and capital improvement initiatives.
• Ensure apartment turnover standards are achieved, and vacant units are prepared efficiently for occupancy.
• Conduct regular site inspections to maintain quality standards related to curb appeal, building systems, resident common areas, offices, and apartment interiors.
• Oversee service request performance and maintenance responsiveness to ensure resident satisfaction and operational excellence.

Leasing, Occupancy, and Resident Relations

• Establish occupancy, leasing, and resident retention goals for each property.
• Monitor leasing activities to ensure compliance with company policies, Fair Housing requirements, and regulatory guidelines.
• Review and support innovative marketing, outreach, and resident retention initiatives that drive occupancy and community engagement.
• Foster a resident-centered culture that promotes respect, responsiveness, and exceptional customer service.
• Ensure resident concerns and complaints are addressed promptly, professionally, and effectively.
• Support and monitor lease renewal efforts to maximize resident satisfaction and long-term occupancy.

Affordable Housing Compliance

• Ensure full compliance with all applicable federal, state, and local regulations governing affordable housing programs.
• Maintain thorough knowledge of HUD, LIHTC, USDA Rural Development,…