Property Manager

Established in 1976 as a partnership between residents, funders, and local government, Ithaca Neighborhood Housing Services (INHS) is a non-profit, community development corporation affiliated with Neighbor Works® America. INHS is dedicated to expanding the housing opportunities for low‑and moderate-income residents of Tompkins, Cayuga, Chemung, Cortland, Schuyler, Seneca, and Tioga counties. It seeks to foster communities that embrace diversity, equity and sustainability in ways that produce lasting outcomes.

The Assistant Property Manager is responsible for working with the Senior Property Manager regarding handling all property management for several sites including tenant relations, tenant move ins/outs, income certification, collecting rents and security deposits, collections, overseeing property upkeep, and other administrative duties. The Assistant Property Manager will work in Ithaca, NY on a team with several other staff members.

Salary range: $36,000-$40,000

• Oversees and maintains an accurate wait list for apartments in accordance with governing regulations;
• Oversee tenant application processing and background checks;
• Make final selection of appropriate tenant for residential units;
• Lease properties according to agency policies, funder requirements, and applicable laws;
• Oversee preparation, review and sign leases and all related rental forms with tenants for move-ins and lease renewals;
• Conduct unit inspection with tenant to determine condition prior to moving in as requested;
• Resolve resident problems, conflicts, and lease violations - documents these activities;
• Perform rent collections; implement follow through with delinquent account procedures, including evictions;
• Work with Sec. 8 programs, Social Services and other service agencies as needed;
• Ensure that property is maintained in a clean, safe, and attractive manner;
• Oversee processing of tenant deposit refunds;
• Oversee rental collection and delinquencies process;
• Assist with handling eviction proceedings including court actions and interactions with attorneys and insurance liability claims as requested;
• Review unit transfer applications to determine eligibility and process as applicable;
• Perform Property Showings.

• Work with Senior Property Manager to ensure effective and efficient management of assigned portfolios;
• Cultivate and establish good working relationships with outside vendors and service providers;
• Coordinate with other agencies to develop alternate housing sources for low-income and special needs households;
• Provide information and referrals to community members and housing agencies regarding available housing services;
• Enter Subsidy Payments and follow up regarding discrepancies under direction of Senior Property Manager for all assigned properties.

• Contact applicants regarding waiting list placement and available vacancies;
• Perform check of applications;
• Prepare initial eligibility determination, notify disqualified applicants;
• Maintains an accurate wait list for apartments in accordance with governing regulations;
• Oversee tenant application process.

• Provide information to applicants regarding the rental program;
• Prepare reports re applicants and residents as requested;
• Keep Senior Property Manager apprised of all applicant and resident issues;
• Complete all move-out paperwork;
• Complete Shelter Verifications and Landlord References for new residents;
• Entering subsidy voucher changes for all assigned properties;
• Assist with Special Projects as needed.

• Work with Facilities Coordinators to ensure the maintaining of properties;
• Ensure completion of maintenance requests and repairs; handle…