Associate Director of Multifamily - Westchester, NY

Ready to take your multifamily career to the next level? Rose Associates is seeking an accomplished, strategic, and solutions-oriented leader to join our team as Associate Director of Multifamily Operations. This is an opportunity to influence the performance of a diverse residential portfolio, develop high-performing property management teams, strengthen owner relationships, and help shape the future of the communities we manage.

At Rose, we believe exceptional property management goes beyond the day-to-day. It requires a forward-thinking approach to operations, financial performance, resident satisfaction, and team development. We’re looking for a leader who can connect strategy with execution, identify opportunities for improvement, and deliver meaningful results across our portfolio.

Established in 1925, Rose Associates is a recognized leader in multifamily and mixed-use real estate, with a portfolio spanning urban markets from Philadelphia to Boston. As a woman-owned company led by CEO Amy Rose, we own, develop, and operate properties across market-rate, regulated, workforce, and affordable housing.

Our integrated platform encompasses development, construction, property and asset management, leasing, marketing, and financial operations. With more than 30,000 residential units across approximately 250 properties, we combine a century of industry expertise with innovative technology and a commitment to operational excellence.

For the past three years, Rose has been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform among its surveyed peer group of firms managing 10,000–30,000 units.

We are proud of our reputation for excellence, integrity, and inclusion—and we’re committed to providing our team members with opportunities to grow, lead, and make a lasting impact.

As Associate Director of Multifamily Operations, you will play a key role in driving portfolio performance, supporting strategic initiatives, and ensuring our residential communities operate at the highest standards.

• Partner with property managers to optimize daily operations, evaluate financial performance, implement financial strategies, monitor budgets, analyze rent variances, and assess market conditions.
• Prepare and review comprehensive owner reporting packages, including budgets, business plans, and monthly financial and operational reports.
• Support asset management initiatives related to acquisitions and dispositions, communicating material developments, risks, and opportunities to ownership.
• Review capital replacement plans and monitor execution to support long-term asset value, property preservation, and operational efficiency.

• Provide leadership, coaching, and mentorship to property management teams, fostering accountability, collaboration, and continuous improvement.
• Oversee recruitment, retention, and employee development initiatives, ensuring required training and milestones are completed.
• Collaborate across departments to align operational priorities, resolve challenges, and achieve property-specific and portfolio-wide objectives.

• Support strategic planning and business initiatives designed to improve resident satisfaction, retention, and overall community performance.
• Address escalated resident concerns and work with property teams to develop effective, timely resolutions.
• Review leasing activity, occupancy trends, and resident retention and renewal programs to support budget and pro forma expectations.
• Partner with the marketing team to…