Community Manager - RD II - Maple Leaf & Carrollton Heights - Franklinville, NY

# Community Manager - RD II
- Maple Leaf & Carrollton Heights
- Franklinville, NY1063 - Maple Leaf Apartments
- Conifer - 24 - Franklinville, NY 14737; 1057 - Carrollton Heights
- Conifer - 18 - Limestone, NY 14753## Overview Salary Range $20.00 - $25.00 Hourly## Description At
** Bryten**, we're more than just a property management company—we're a team dedicated to creating exceptional living experiences, building thriving communities, and delivering outstanding results for our clients and residents. We are seeking a motivated, customer-focused, and results-driven
** Community Manager - RD II
** to oversee the daily operations of
** two communities*
* ** Maple Leaf Apts & Carrollton Heights Apts**, providing leadership, operational oversight, and strategic direction to achieve property performance goals while fostering exceptional resident experiences.
** What You'll Be Doing
** As our
** Community Manager - RD II**, you'll oversee the day-to-day operations of two communities while leading your teams to achieve operational, financial, and resident satisfaction goals.

Key responsibilities include:

• Leading and managing the daily operations of two communities, providing direction, support, and accountability for onsite team members  
• Managing property financial performance, including budgeting, rent collections, accounts receivable, and expense control across both communities  
• Driving occupancy, leasing, and resident retention goals through strong operational leadership and customer service excellence  
• Preparing and reviewing operational and financial reports while communicating property performance, challenges, and opportunities to leadership  
• Coordinating with maintenance teams, vendors, and contractors to ensure both communities are well-maintained, compliant, and operating efficiently  
• Responding to resident concerns, resolving conflicts, and promoting positive resident relations  
• Conducting regular property inspections to ensure curb appeal, safety standards, and regulatory compliance are maintained  
• Coaching, developing, and supporting team members to foster engagement, accountability, and professional growth  
• Ensuring compliance with Fair Housing regulations, company policies, and applicable local, state, and federal laws  
• Responding appropriately to emergencies and maintaining community safety standards  
• Performing other duties as assigned
** Who You Are
** We're looking for someone who brings strong leadership, operational expertise, and a passion for delivering exceptional service. The ideal candidate will have:
• Two or more years of multifamily property management experience required, including community management experience preferred  
• Previous experience overseeing multiple properties, communities, or teams preferred  
• Strong leadership skills with the ability to motivate, coach, and develop team members across multiple locations  
• Experience managing budgets, rent collections, accounts receivable, and property financial performance  
• Excellent customer service, communication, and conflict-resolution skills  
• Strong organizational abilities with exceptional attention to detail and time management skills  
• Ability to effectively prioritize responsibilities and manage competing priorities across multiple communities  
• Professional verbal and written communication skills  
• High school diploma or GED required; bachelor's degree in Business, Property Management, or a related field preferred  
• Proficiency with Microsoft Office Suite, including Outlook, Teams, Word, and Excel  
• Experience with Yardi, Res Man, One Site, or other property management software preferred  
• Knowledge of Fair Housing regulations and multifamily housing compliance requirements…