Research Operations Lead: Scale Insights & Programs
Listed on 2026-10-17
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Research/Development
Research Analyst, AI Business & Operations, Operations Research Analyst
Mercury is seeking a Research Operations Lead to design and scale our research program. You will own processes, standards, and the end-to-end research panel, ensuring fast, high-quality customer insights to inform product decisions.
You will manage day-to-day operations, mentor one direct report, and partner with design and PMs to embed customer evidence from discovery through post-launch analysis. This role emphasizes AI-enabled workflows, privacy, and ethical guardrails, in a dynamic fintech
This role, Research Operations Lead:
Scale Insights & Programs at Mercury, could be your next opportunity.
This role is for the Research Operations Lead:
Scale Insights & Programs role at Mercury.
We are seeking a motivated Research Operations Lead:
Scale Insights & Programs to join Mercury in New York, NY, United States.
Consider building your career as a Research Operations Lead:
Scale Insights & Programs at Mercury.
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