Qualitative UX Researcher

Location: New York

Qualitative UX Researcher, Creator Experiences About the Role We are seeking a mid-level Qualitative UX Researcher to help shape the future of creator-focused digital experiences. This role will support research across emerging creator tools and products, including AI-powered experiences and zero-to-one product development.

You will work closely with senior researchers and cross-functional partners across product and design to plan and execute qualitative research, uncover meaningful user insights, and translate findings into clear recommendations that influence product decisions.

This is an excellent opportunity for a researcher who has strong qualitative fundamentals, is genuinely interested in the creator ecosystem, and wants to continue developing their craft in a fast-moving consumer technology environment.

What Youll Do Plan and execute qualitative UX research from study design through synthesis and delivery.

Partner with research leads and cross-functional stakeholders to clarify research objectives, hypotheses, and key questions.

Develop high-quality screeners, discussion guides, study plans, and other research materials.

Moderate 1:1 interviews, focus groups, panels, diary studies, and other qualitative research sessions.

Adapt in real time during research sessions based on participant behavior, unexpected responses, or changing discussion dynamics.

Synthesize research findings into clear themes, insights, implications, and actionable recommendations.

Create polished, decision-oriented research readouts that connect user insights to product opportunities and tradeoffs.

Support research for creator-focused products and experiences, including AI-powered workflows and early-stage, zero-to-one initiatives.

Collaborate closely with product managers, designers, researchers, and other cross-functional partners.

Leverage existing research infrastructure and utilize light quantitative pulse surveys when appropriate to complement qualitative findings.

Own executional research work streams while partnering with and learning from senior research leads.

Required Qualifications 3+ years of professional qualitative UX research experience.

Strong hands-on experience conducting qualitative research, including 1:1 interviews, focus groups or panels, and diary studies.

Demonstrated ability to independently develop screeners, discussion guides, study plans, synthesis, and research readouts.

Strong moderation skills, including the ability to think on your feet and navigate unexpected or sensitive moments during live sessions.

Excellent synthesis skills and the ability to turn complex research findings into clear, actionable insights.

Strong communication, collaboration, and stakeholder management skills.

Experience partnering effectively with cross-functional teams, including product, design, and research.

Genuine interest in creators and the creator economy, whether through professional research experience, personal experience as a creator, or active engagement with creator platforms and communities.

Growth mindset with a demonstrated openness to feedback, continuous learning, and development alongside more senior researchers.

Preferred Qualifications Previous UX research experience focused on creators, social platforms, or consumer-facing digital products.

Experience researching creator workflows, audiences, tools, or platform experiences.

Experience supporting zero-to-one product development or other early-stage innovation initiatives.

Exposure to AI-powered products, generative AI workflows, or AI-adjacent user experiences.

Strong product and business judgment with the ability to connect research findings to product decisions and strategic tradeoffs.

Experience conducting research in an onsite lab environment.

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