Research Experience Associate - Vartan Gregorian Center Research Humanities

Department: Research Libraries

Employment Type: Part Time

Location: Stephen

A. Schwarzman Building

Reporting To: Miriam Gianni

Compensation: $18.00 / hour

Overview For more than 125 years, The New York Public Library (NYPL) has been an essential provider of books, information, ideas, and education. With collections numbering more than 56 million items and serving more than 16 million patrons in person each year and millions more online, NYPL’s reach is both local and global. Our mission is to inspire lifelong learning, advance knowledge, and strengthen our communities.

At our world-class research centers–including the Humanities and Social Sciences Research Library at the Stephen

A. Schwarzman Building, the Library for the Performing Arts, and the Schomburg Center for Research in Black Culture–expert staff facilitate the work of our diverse communities, offering inspiring reading rooms, programs, exhibitions, fellowships, and a dynamic range of research services. Their work is supported by dedicated staff on the Collections and Research Services teams. We are proud to be the most public and widely used research library in the world.

The Vartan Gregorian Center for Research in the Humanities, located on the second floor of NYPL’s flagship location, the Stephen

A. Schwarzman Building, is dedicated to furthering the Library’s mission to engage, inspire, support, and connect a growing community of scholars with each other and with the Library’s world‑class collections. The Gregorian Center encompasses a scholar residency program that provides study space and tailored collection access to up to 300 scholars across 5 study rooms, an expansive roster of research fellowships, and programming spaces.

The Center is home to classes, workshop series, and research programs that provide researcher orientation and instruction and foster engagement with the Library’s collections and research services.

Under the supervision of the Manager of the Research Study Rooms, the Research Experience Associate plays a vital role in creating a welcoming environment for the 300 scholars of the Gregorian Center. An Associate serves as the initial point of contact for scholars and visitors as they enter the Center, assists with day-to-day operations, and supports programming. Research Experience Associates are hospitality-driven and are passionate about providing excellent customer service to the Library’s research community.

Responsibilities Under the supervision of the Manager of the Research Study Rooms, the Research Experience Associate:

• Acts as a welcoming ambassador to provide seamless support in a fast-paced environment for our diverse community of colleagues, researchers, and visitors
• Provides general information and directional assistance to visitors, educates and ensures adherence to library policies and procedures, and assists users in navigating a large research library
• Supports the maintenance of the Gregorian Center’s office and administrative files and assists with the creation and distribution of print and digital communication and collateral
• Assists with opening and closing procedures in the Gregorian Center's spaces, helping to ensure the Center provides an environment conducive to research and public services
• Supports the Gregorian Center's programmatic schedule, providing logistical and technical support as needed
• Assists with collection delivery, returns, and collection maintenance projects
• Communicates with researchers affiliated with the Gregorian Center on application and admissions matters and general day-to-day questions
• Performs other related tasks as needed

Required…