General Manager

Job Description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee is responsible for all employment matters.

The General Manager is responsible for running a profitable restaurant and for ensuring the restaurant meets McDonald’s critical customer standards of Quality, Service, and Cleanliness. The General Manager works with leadership to set the restaurant’s goals and create plans to achieve them.

• Lead a team of Department Managers, helping them set goals, track progress, and provide coaching and direction to improve departmental performance.
• Partner with Department Managers to set their own goals and follow up on progress.
• Hire and develop Department and Shift Managers to build a capable team.
• Lead the restaurant toward achieving financial targets, quality standards, and operational excellence.

• Previous General Manager experience running high‑volume locations.
• Background in quick‑service restaurants strongly desired, or experience in hospitality or retail.
• Must be 18 years or older to be a manager in corporate‑owned and operated restaurants.

• 15‑25 days paid vacation
• 10 paid holidays, anniversary splash and 8‑week sabbatical every 10 years
• Education through Archways to Opportunity (high school degree, college tuition assistance, English classes as a second language)
• Medical, dental and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and Long‑Term Disability, life and accident insurance
• Paid Leaves of Absence
• Service awards
  
  Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Additional information: this job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.