Shift Leader | Soho Manhattan

Join to apply for the Shift Leader | Soho Manhattan role at Blank Street
.

At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. We add a spark to ordinary experiences through elevated products, attention to detail, and a commitment to making every moment memorable. Our people create magic each day.

• Love for cafe culture and people.
• Friendly, open, and approachable with strong teamwork skills.
• Strong knowledge of coffee and equipment.
• Excellent decision‑making and multitasking abilities.
• Strong interpersonal communication skills.
• Passionate about building a regular customer base.
• Able to work at a fast pace in high‑volume environments.
• Exemplary brand ambassador to new neighborhoods.

• Craft and serve beautiful coffee products with energy, warmth, and empathy.
• Support the GM and Training Team in onboarding new employees, ensuring adherence to recipes and protocols.
• Open and close the location safely as key holder, maintaining store cleanliness throughout the shift.
• Handle minor customer issues with positivity and solutions.
• Lead initiatives with operations and marketing to increase foot traffic, daily sales, and operational profitability.

• New York City food protection certificate (DOH card).
• 2+ years’ experience in a customer‑service leadership role.
• Minimum 18 years of age.
• Ability to lift 25+ lbs and stand for long periods.
• Full‑time: 30–40 hours per week, 4–5 days, two peak days (Friday, Saturday, Sunday) required.
• Availability between 6:30 am and 9:00 pm.
• Weekend and holiday availability preferred.
• Must be authorized to work in the U.S. (I‑9 compliance).

• $19.50 per hour plus tips.
• Barista accreditation and training program.
• Paid sick time.
• Paid vacation time (eligibility applies).
• Health benefits (eligibility applies).
• Blank Street coffee and swag.
• Opportunities for advancement as the company grows.

Seniority:
Entry level |

Employment type:

Full‑time | Job function:
Management and Manufacturing | Industry: Food and Beverage Services.

Referrals increase your chances of interviewing at Blank Street by 2x.