Culinary Attendant -EDR

Join to apply for the Culinary Attendant
-EDR role at Seneca Gaming Corporation
.

The Culinary Attendant, EDR is required to maintain the food stations in the EDR. Their primary responsibility is to ensure the product is fresh and stocked at the levels determined by the sous chef on duty. Other responsibilities include setup, breakdown and replenishment of the food and beverage stations. The EDR Attendant should be polite, knowledgeable, neatly groomed and possess the ability to interact with employees with enduring patience and understanding.

They must also ensure their work area is clean and organized. This is considered to be an entry level position. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.

• Provide prompt, friendly and courteous service of food and beverage to all casino associates. Demonstrate a courteous and efficient attitude.
• Report to work well-groomed and in full uniform on time.
• Have a strong understanding of the philosophy and goals associated with the EDR and are supportive of them at all times.
• Perform any duties assigned by the manager or shift manager.
• Assist all other employees in performing their duties whenever required.
• Serve all associates according to established standards of quality, including answering guests’ questions and maintaining a polite demeanor.
• Work in a designated area and be attentive to guests at all times, aiming to exceed guest expectations.
• Relay any guest complaint and/or compliment to the manager or supervisor on duty.
• Adhere to food and beverage policies, procedures and liquor laws.
• Maintain full knowledge of the menu and daily specials.
• Keep name tag clearly visible and maintain clean work areas, utensils and equipment.
• Complete production sheets and other records as required.
• Prepare food in a safe manner dictated by company standards and policies.
• Maintain strict food standards of the highest quality and proper food temperatures; complete HACCP forms according to government regulations.
• Work in harmony with others in a potentially strenuous environment.
• Greet guests as eye contact is made and maintain the cleanliness of the uniform and station.
• Complete designated opening and closing side work daily and check with manager or shift manager before leaving.
• Understand and comply with information security policies and procedures, including the Seneca Gaming Corporation Acceptable Use Policy.
• Provide exceptional customer service in a professional manner.
• Meet attendance guidelines and adhere to regulatory, departmental and company policies.
• Must complete all required SGC Training programs within nine (9) months from commencement of employment.
• Attend all necessary meetings; duties and requirements may change as needed. Hours are determined by a 24-hour schedule.

• Must be 18 years of age or older upon employment.
• High School diploma or its equivalency preferred.
• Previous customer service experience preferred.
• Experience not required; entry-level position.

• Must possess good communication skills including the ability to read, write and speak effectively to employees as well as customers.
• Understand and comply with policies and procedures, daily memos, chemical labels and other instructions.

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud and on the casino floor may be louder.

Smoking is permitted in certain areas.

• Stand, walk and move freely for extended periods.
• Moderate exposure to extreme temperatures, dirt, dust, fumes, smoke and/or loud noises.
• Moderate physical activity and handling of objects up to 50 pounds.
• Exposure to potential safety risks; follow basic safety precautions.

Starting rate: $16.00 per hour. Compensation is negotiable based on experience and education.

• Employment type:
  
  Full-time
• Job function:
  Management and Manufacturing
• Industries:
  Gambling Facilities and Casinos