Barista​/FOH

4 weeks ago Be among the first 25 applicants

This range is provided by Black Fox Coffee. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$17.50/hr - $18.00/hr

Title:Barista/FOH

Function:Onsite, Tipped, Non-Except

Reports to:Area Manager, Operations

Uniform:Plain white or off white collared long-sleeve or short-sleeve collared shirt. Company cap, company apron, dark bottoms and closed-toed shoes.

Requirements

• 18+ years of age
• 2 years of work experience as a Barista in an establishment of similar standard and quality to Black Fox Coffee.
• The Barista/FOH is required to have a minimum of 24 hours a week of availability.
• Ability to stand and work in service for up to 10 hours a day
• Ability to squat, reach, bend, and lift up to 50 lbs unassisted.
• Passion for providing an exceptional hospitality experience, guests above all else.
• Ability to work quickly and efficiently, with quality assurance being a constant focus.
• Upbeat attitude and works well within a small team.
• Ability to take direction, receive coaching and feedback, and strive to execute at a high level.
• An enthusiastic love of coffee and food, and willingness and ability to learn extensively about the products we serve.
• Quality-focused, detail-oriented, and reliable.
• Ability to read, write, and converse in English at a conversational level during work times when communicating with English-speaking guests and coworkers.

Responsibilities

• Taste everything!
  • Always be informed about what coffees are being served each day and what they taste like.
  • What are the coffee’s origins and processing?
  • Who roasted the coffee?
  • Is this coffee more “classic/milk friendly” or “fruit-forward/vibrant”?
• Greet, serve, and engage with guests in an upbeat, friendly, and professional manner.
• Provide exceptional hospitality experiences to all, guests above all else.
• Maintain a keen general awareness of guests and their presence in the cafe.
• Speak to guests about our full offering (coffee, tea, grab and go, pastries, meals), answer questions, and provide guidance and advice as required.
• Process orders and take payment for goods via the POS system.
• Ensure complete knowledge and adherence to company recipes, procedures, and standards.
• Keep the shop clean and tidy, regularly and consistently moving around the space to maintain cleanliness, organization, and visual appeal.
• Work autonomously within a team, adhering to Black Fox’s processes and procedures to operate within the venue.
• Prepare, brew, and monitor coffee levels and quality, striving to serve all coffee within the target time of 3 minutes
• Utilize equipment correctly and safely according to Black Fox procedures and policies at all times
• Count cash and reconcile the register at the beginning and end of shifts, recording cash drops as per company standards
• Utilize store opening and closing checklists each day, ensuring processes are completed to company standards.
• Check Slack daily before and during shifts to keep updated with service and operations information.
• Communicate regularly with colleagues via Slack, following the guidance and direction being shared.
• Maintain Department of Health (DOH) standards at all times. (sanitizer buckets, temp logs, time stamps, uploading images to Slack, cleanliness, sanitation, food safety and preparation, FIFO, etc)
• Complete restocking, cleaning, and prep tasks regularly, as required.

This description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties.

• Entry level

• Full-time

• Management and Manufacturing

• Non-profit Organizations, Hospitals and Health Care, and Medical Practices

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