Barista | Soho Manhattan

At Blank Street, we believe great coffee should be an everyday ritual. With shops across Brooklyn, Manhattan, Boston, DC, and London, we’re the first-ever brand to offer affordable high-quality coffee. Blank Street originated in an effort to change the specialty coffee status quo. Starting with small-format shops and continuing with a limited menu and top-of-the-line tech, we’ve always been focused on simplifying the coffee experience.

We partner with amazing local vendors and brands, and have some of the best baristas out there on our team. Love coffee and customer service? Keep reading.

Blank Street is launching The Green Room, our first-ever concept store in Soho, New York City that will act as a product innovation and brand expression hub. In essence, the Green Room is just like any other Blank Street: it’s a daily ritual destination that enriches customers’ lives, with great coffee and friendly hospitality. There are two key areas that set this store apart from the rest of Blank Street’s fleet:

Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.

• Magic is in the Details: We value attention to detail in everything we do. We're always thinking about the small things that make a moment meaningful.
• Move as One: We value people who strive to be the best team player, not individual stars.
• “My Home is your Home” Hospitality: We look for individuals who treat others the same way they'd treat a guest in their home. We care about presentation, hospitality, and having fun even when things are stressful.

Who you are:

• A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day.
• A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary.
• Passionate about creating delicious coffee and other cafe beverages.
• A strong independent problem solver with proven multi-tasking and communication skills.
• Someone who is curious, adaptable and always willing to learn.
• Comfortable working in a team or independently.
• Comfortable with cash-handling and maintaining store safety.
• Open to working in Soho, New York City.

What you'll own:

• Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular.
• Work within a world-class coffee program using the best coffee equipment (the eversys cameos and shotmasters) and product in the industry to prepare the tastiest drinks.
• Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality.
• Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows.
• Maintain NYC Department of Health and Mental Hygiene (DOH) standards at all times.
• Full and complete knowledge and adherence to all product, service and brand training playbooks.
• Participate in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base.

Requirements:

• Experience in the customer service or hospitality industry.
• 18+ years of age.
• Able to lift 25+ lbs, and to stand for long periods of time.
• Availability that meets the needs of our cafes:
  • Part Time: 15-25 hours per week, 3 days of…