FOH - Server; Part-Time

SA Hospitality Group is an Italian‑inspired restaurant group operating iconic New York neighborhoods with three brands:
Sant Ambroeus, Casa Lever, and Felice. The group has 24 restaurant locations across Manhattan, Southampton, East Hampton, Aspen, Milan, and Palm Beach.

This person is responsible for creating positive guest interactions and serving them in a friendly and efficient manner to create an exceptional dining experience.

• Greet all guests and explain our menus and offerings.
• Take beverage and food orders promptly and professionally.
• Serve beverages and food to guests.
• Clear and clean tables promptly and efficiently.
• Perform side‑work and any other service opening or closing duties as required.
• Ensure that wait staff stations remain clean and maintained throughout the shift.
• Alert management of any service, guest, or safety issues.
• Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
• Receive and process guests’ payments when closing checks.
• Assist with other service‑related duties assigned by management.
• Follow service opening and closing procedures before and after service.
• Maintain a professional demeanor with all staff.
• Assist staff with any aspects of service steps to satisfy guests, such as food delivery.
• Be accessible to all staff and guests to answer any service and beverage questions.
• Follow service steps based on our training manual and assist in communicating the same to all staff who handle or serve food and beverages.
• Collect contact tracing from tables and return to host.
• Prompt guests to wear masks when moving between tables or using the restroom.
• Maintain expertise on food, wine, and cocktail menus; attend continued education classes when provided.
• Be an expert on our brand and offerings.

• Ability to communicate and understand direction in English to ensure workplace safety.
• Ability to multitask and work in a fast‑paced environment.
• Flexible schedule.
• Detail oriented.
• Team‑player with personal cleanliness.
• Basic food handling, preparation, and cleaning skills welcomed.
• Time management and ability to work under pressure in high‑volume production.
• Discipline to follow set standards.
• Ability to lift up to 25 lbs.

SA Hospitality Group will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

We are an equal opportunity employer, dedicated to a policy of non‑discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, disability that does not prohibit performance of essential job functions with or without reasonable accommodation, or any other characteristic protected by applicable law.

Federal law prohibits the employment of unauthorized aliens. All persons hired must submit satisfactory proof of employment authorization and identity in order to complete Form I‑9 within 72 hours of commencing work. Failure to do so will result in immediate termination.

Seniority level:
Entry level
•

Employment type:

Part‑time
• Job function:
Management and Manufacturing
• Industries:
Restaurants