Splish Splash Cabana Server

Location: Calverton

locations:
Splish Splash, 2549 Splish Splash Drive, Calverton, NY 11933, United States of America Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose:
* Bringing Families Closer Together by Creating Memories Worth Repeating*. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

Cabana Servers are responsible for waiting on private cabana customers, while providing excellent customer service and courteous, friendly guest interactions. The ideal candidate for this role will possess a customer service focused attitude and a commitment to ensuring the highest standard of service to provide a positive guest experience.
** We are currently looking for a:
** Splish Splash Cabana Server
** Roles & Responsibilities:
*** Greet guests in a friendly and professional manner and escort them to their cabana
* Protect establishment and patrons by strictly adhering to company policy as well as all state/local Health Department regulations sanitation, safety, and alcohol beverage control policies
* Maintain professional appearance and adhere to uniform standards
* Be pleasant and conversant with guests and provide general park knowledge, as needed
* Present menus to guests and promote specials and/or specialty house drinks
* Check guest identification to ensure that they meet the minimum age requirement for consumption of alcoholic beverages
* Accurately take food and drink orders for cabana guests and/or explain how to mobile order
* Serve cabana guests in a timely, friendly, and courteous manner
* Periodically check on guests to ensure all needs and expectations are being met
* Continuously monitor guests for potential intoxication and determine when alcohol service should cease
* Assist bartenders with drink preparation, when needed
* Adhere to all bar related safety training protocols
* Utilize Point of Sale (POS) and registers to accurately run tabs, prepare checks, and successfully record all financial transactions
* Sanitize and clean cabana areas, tables, and surrounding bar areas to ensure cabanas remain presentable to guests
* Execute nightly closing procedures, including the cleaning of cabanas, tables, chairs, refrigerators and surrounding areas
* Promptly escalate any maintenance issues, safety hazards, or emergencies to the proper authorities
* All other duties assigned by leadership
* Pay Rate: $17 / hr.
*
* Education and Experience:

*** There are no minimum educational requirements for this position
* Previous server experience a plus but not required
* Previous experience with alcoholic beverage serving and associated regulations would be helpful
* Must be Bartender/Server Certified (TIPS, RAMP, I-PACT, or similar) or become so within 30 days of hire, when required by state and local guidelines.
* Must become Food Handler Safety Certified (Serv Safe or similar) or become so within 30 days of hire, when required by state and local guidelines.
** Language:
*** Ability to read, write, and speak fluent English
* Spanish or other bilingual language skills are a plus.
** Requirements:
*** Must be at least 18 years of age to comply with NY Child Labor Laws
* Ability to work flexible schedule, including evenings, weekends, and holidays, open to close
* Must have reliable transportation to and from your scheduled shift
* Ability to comply with all uniform policies
* Ability to refrain from on-the-job consumption of alcohol
* Must possess safety-oriented mindset and understand the importance of complying with all state, and local beverage preparation and…