Team Leader – One Duck Lane
Listed on 2026-01-17
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Restaurant/Food Service
Server/Wait Staff, Food & Beverage
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"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."
CN - 91 - Hong Kong
Food and Beverage
Entry Level Manager
Full-time
Worldwide
SummaryUnder the direction of the F&B Operations Manager, the Service Associate is responsible for mise-en-place, service, cashiering and maximization of guest satisfaction in the outlet
Ensure compliance with service standards specific to Chinese Cuisine
Handle guest inquiries and complaints effectively
Take orders and serve food and beverages
Ensure cleanliness and organization of the dining area
Practice economy of food, beverage, paper supplies, electricity and water (practice recycling whenever possible)
Check inventory in sections appointed for daily requisition
Provide menu recommendations and answer guest questions & enquiries
Assign seats, take orders and recommend dishes and beverages
Perform any duties assigned by the Management Team deemed necessary
QualificationsStrong communication and interpersonal skills
Ability to work in a fast-paced environment
Ability to multitask and prioritize effectively
Proficiency in both spoken and written English and Chinese
Able to work independently
Pleasant, service-oriented and outgoing personality
Able to work under pressure, in a dynamic and fast-paced environment
Our family is always growing. Want to be in the know?
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