Front of House Team Member

About the Role At Mighty Quinn’s, a Wonder restaurant, we are passionate about delivering exceptional food and hospitality. As a Front of House (FOH) Team Member, you’ll play an essential role in creating an outstanding guest experience while delivering friendly, efficient service. Every FOH Team Member is cross-trained across multiple stations, including cutter, sides, cashier and expeditor, to ensure operational excellence and provide the best possible experience for every guest.

Whether you’re looking to develop your hospitality skills, grow your career in restaurant operations, or become part of a fast-paced team, this is the place for you.

Role Details Pay Rate: $15.00 per hour plus tips post-training period

Training Pay Rate: $17.00 per hour Training time period of 4 weeks

Job Location:

MQ Broadway BBQ Position Type:
Full-time & Part-time

Why You'll Love Working Here Employee Discount Paid time off (PTO)1.5x Pay on Company Holidays Medical, Dental, and Vision Insurance
100% Employer-Paid Life Insurance
401(k) Retirement Plan Employer Health Savings Account (HSA) Match Employee Stock Real opportunities to grow into a Line Leader role

Be part of a fast-growing, stable company with new opportunities opening every week

Note:

Some of our benefits vary by state and depend on the number of hours you work.

Responsibilities All employees will be expected to fully and satisfactorily complete all applicable Shift Duties, as listed below.

Set up the line and prepare it for service

Engage in direct customer service to ensure accurate, timely preparation of a food order

Facilitate customer purchases by issuing register transactions and processing payments by cash and credit card Clean and maintain cleanliness of the Mighty Quinn’s dining room Complete the breakdown and cleaning of the line, including all service line equipment

Perform any and all other tasks customarily required of a FOH food service employeeA willing attitude to go above and beyond in order to please all of our guests

Able to work well with co-workers in a way that builds effective team spirit

Shift DutiesA FOH Employee will be responsible for certain shift duties, which include, but are not limited to, the following:

Opening Duties Removing all chairs from the tables

Making sure all of the tables are clean, and chairs and neatly arranged

Fill BBQ Growlers and place on all tables. (One bottle for every 4 chairs)
Making sure the garbage receptacles are clean and empty, and stainless tops are in place

Making sure all glass is clean: doors, windows, and sneeze guard

Ensure the cleanliness of the back wall outside of the kitchen door near the bathrooms

Make sure bathrooms are clean and stocked properly

Fill soda machine with iceSet up Soda Station and Beer Taps Brew Tea: 5 Tea bags per brew

Turn on Hot and Cold Holding Tables and set up accordingly

Stock sides lowboy and make back-ups for the daySet up sani-buckets

Fill cabinet underneath beer taps with folded napkins

Set Up Kitchen, including 2 oz. cups and lids Stock bottles of wine and wine cups

Make sure fry cups are ready for calling near the kitchen window

Make sure all paper goods, containers, utensils, etc. on the line and register are stocked and ready for the day as well as back-upsSet up simple syrup for iced teaSet up trays, including backups and prepare paper liners for the day Stock extra serving utensils in case the ones on the line get dirty

Throughout the shift
· Provide accurate, friendly and efficient customer service

Communicate orders to BOH team members clearly and concisely

Perform all POS functions, including cash handling, with confidence and accuracy

Answer any questions customers may have Handle stressful and challenging situations with patience and professionalism

Communicate openly…