Server, Casino

Title:

Server, Casino

Requisition #: 4878

Location:

Waterloo, NY, US, 13165

Property:
Del Lago Resort & Casino

Pay Range:

With gaming, hotel, retail and restaurant positions, you can always find what you're looking for at del Lago. Previous casino-industry experience is not required, but a friendly, positive attitude is. We'll provide all the training you'll need to succeed in your job and grow in your career. Whether it's the fun of the slots or the excitement you only find at the best gaming tables, del Lago will bring the action you're looking for.

Our luxurious 205 room hotel with beds more comfy than home, services that make everyone feel like a high roller and spa treatments to soothe and rejuvenate. Wherever you're coming from, however long you plan to stay, there's only one destination in the Finger Lakes region that gives you everything you expect, and then some. Join a winning team today at del Lago Resort & Casino

The Beverage Server is responsible to provide a level of service which is gracious, kind, and warm that creates a sense of fondness that is Old-World Hospitality and Charm for the casino guests. The Beverage Server will maintain a high standard of cleanliness according to the food service sanitation codes. The position will have extensive menu knowledge, take guest orders, anticipate their needs, deliver the orders, and tender payment.

Focus on departmental goals of - Consistency, Quality and Sense of Urgency.

Pay Rate: $13.77-$15.30/hour

• Prompt, efficient, and friendly quality service of drinks ordered
• Proper input of each order into the Point-of-Sale system
• Complies with alcohol awareness training
• Practice all alcohol awareness policies and procedures
• Prepares set-ups and properly garnishes drinks
• Retrieves used glasses
• Responsible for proper balance of server bank where applicable
• Responsible for being punctual to pre-shift meeting with a positive attitude and openly participate
• Consistently provide an exciting environment and World Class Service by delivering Old-World Hospitality with Old-World Charm as well as live the casino core values
• Comply with department standards, guidelines, and objectives to include adherence to all Food Service and Sanitation, OSHA, Hazcom standards and guidelines
• Provide consistent high quality beverage service to all casino and lounge guests by adhering to sequence of service standards completely and correctly and utilize "upselling" techniques
• Operate the Point-of-Sale System according to training provided
• Have complete knowledge and understanding to lounge and bar menus
• Clean as you go, clean spills immediately
• Use chemicals as prescribed and responsibly
• Ensure that all chemicals are in properly labeled containers
• Assist the supervisor in putting supplies away adhere to 5S Principles of ensuring that items are "Sorted", "Set in Order", "Systematically Cleaned", "Standardize" and "Sustained" and dating all items with the current date
• Conduct him/her in a gracious, kind, and warm manner that creates a sense of fondness, as well as professional, courteous, and responsive manner, which reflects positively on the company and its core values
• Perform other duties as may be assigned by department and/or company management

• Accurately calculate figures and amounts and perform mathematical functions applicable to business needs
• Interpret and follow through on a variety of instructions furnished in written, oral, diagram or schedule form
• Resolve problems and conflicts in a diplomatic and tactful manner
• Be flexible to work all shifts including holidays, nights, weekend hours and overtime as business needs dictate
• Be physically mobile with reasonable accommodations including…