Starter​/Host

Golfzon Social Scarsdale
Scarsdale, NY 10583, USA

Golfzon Social Scarsdale
, located in Scarsdale, NY
, is pleased to announce an excellent career opportunity for a part-time Starter/Host
! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon
, you will contribute to a global leader in golf and community management.

Role Type:
Seasonal (Position will last 6 months or less)

Compensation:

$19.50 - $20.00

Summary:

The Starter/Host is often the first and last point of contact for our guests and plays an important role in creating a welcoming and memorable experience. This position greets guests upon arrival, manages reservations and wait times, directs guests to their assigned golf bays or dining areas, and helps maintain the overall flow of the facility. The ideal candidate is outgoing, organized, dependable, and comfortable interacting with guests while working closely with our golf, food & beverage, and management teams.

• Greet arriving and departing guests warmly with a genuine smile and positive attitude.
• Check guests in and direct them to their assigned golf bay, table, bar area, or event space.
• Assist guests with understanding the GOLFZON Social experience and provide basic information regarding golf bays, food and beverage service, promotions, and facility offerings.
• Manage reservations, walk-ins, wait times, and guest flow throughout the facility.
• Maintain accurate guest and reservation information within the reservation and POS systems.
• Answer incoming telephone calls and assist with reservations, general questions, and special guest requests.
• Communicate with Starters, servers, bartenders, kitchen staff, and management to ensure a smooth guest experience.
• Remain knowledgeable about current bay rates, promotions, memberships, leagues, events, menu offerings, and general operating procedures.
• Verify membership status when applicable and ensure appropriate discounts or benefits are applied.
• Monitor guests throughout their visit and proactively assist when additional service is needed.
• Maintain visibility throughout the facility and remain easily accessible to guests, staff, and management.
• Help ensure golf bays, dining areas, host areas, and other guest-facing spaces are clean, organized, and ready for service.
• Monitor restrooms and notify the appropriate team member when cleaning or restocking is required.
• Assist service staff with bussing tables, running food, taking drink orders, resetting areas, and other duties when necessary.
• Help maintain the proper flow and timing of golf bay reservations.
• Communicate guest requests, concerns, or service issues promptly to management.
• Follow all company safety, food handling, alcohol service, and operating procedures.
• Maintain regular and reliable attendance.
• Perform additional duties as assigned by management.
• High school diploma or GED preferred, or an equivalent combination of education and relevant experience.
• Must be upbeat, outgoing, positive, and guest-focused.
• Strong communication and interpersonal skills.
• Ability to multitask and remain organized in a fast-paced environment.
• Dependable, responsible, and trustworthy.
• Ability to work evenings, weekends, and holidays as business needs require.

• 1+ years of hospitality, restaurant, entertainment, golf, or customer service experience preferred.
• Passion for creating exceptional guest experiences.
• Ability to thrive in a high-energy, fast-paced environment.
• Previous experience with reservation or POS systems is a plus.
• Basic knowledge or interest in golf is helpful but not required.

This position frequently requires standing, walking, talking, and hearing for extended periods. Team members may occasionally be required to sit, reach, bend, stoop, kneel, crouch, or climb.

The position requires the ability to regularly lift and carry items weighing approximately 10-30 pounds. The work environment may be moderately loud during peak business periods, events, and league play.

• TIPS, Serv Safe Alcohol, or equivalent responsible alcohol service certification preferred or may be required based on job responsibilities.
• Must meet all New York State age requirements for handling or serving alcoholic beverages when applicable.

Excellent people skills with a friendly, approachable attitude.

Ability to carry on…