Optical Store Manager

We are a specialty fashion and optical retailer known for our distinctive style, exceptional service, and exclusive product offerings. We believe that finding the perfect frames starts with finding the perfect people. Our goal is to recruit and develop a diverse, high-performing team of retail professionals who deliver an elevated shopping experience and drive business growth.

You’re a confident and inspiring leader who knows how to build and motivate top-tier teams. You thrive in a boutique retail environment where creativity, collaboration, and accountability are valued. You balance operational excellence with a passion for fashion and a deep commitment to delivering exceptional client experiences.
Optical experience a plus. New York State Licensed Optician a plus.

Leadership & Team Development

• Recruit, train, and mentor a team of sales associates and optical specialists who uphold the company’s high standards.
• Foster a collaborative, positive, and performance-driven culture.
• Provide regular coaching, feedback, and recognition to support growth and engagement.
• Lead daily team huddles to communicate priorities, sales goals, and business updates.
• Participate in leadership meetings to review performance, identify opportunities, and implement strategies.

Sales & Business Growth

• Drive store sales and profitability through effective planning and execution of sales strategies.
• Lead by example on the sales floor, delivering exceptional styling and eyewear consultations.
• Manage operational budgets and monitor controllable expenses to optimize profitability.
• Identify and execute local marketing opportunities to increase store visibility and attract new customers.
• Track, analyze, and report on store performance across weekly, monthly, and quarterly intervals.

Operational Excellence

• Maintain a visually appealing, organized, and brand-consistent store environment.
• Oversee daily store operations, including opening/closing, cash handling, and inventory control.
• Coordinate with the in-store optometrist to ensure seamless patient scheduling and integration of retail and optical services.
• Manage insurance verification processes, patient records, and compliance with operational policies.

Security & Safety

• Monitor for and address potential security risks.
• Train team members on theft prevention and safety protocols.

• 3+ years of retail management experience preferred; optical or medical office experience is a plus.
• Proven ability to hire, train, and retain high-performing teams.
• Strong business acumen with experience in driving sales and controlling expenses.
• Excellent leadership and communication skills.
• Proficiency with POS systems, inventory management tools, and Microsoft Office Suite.
• Ability to work a flexible schedule, including evenings and weekends, and perform physical tasks such as standing for extended periods and lifting up to 30 lbs.

• Professional and solutions-focused under pressure.
• Collaborative and open communicator.
• Entrepreneurial thinker who embraces creativity and innovation.
• Committed to continuous learning and self-improvement.
• Passionate about fashion and customer experience.

• Medical, dental, and life insurance
• Disability coverage
• 401(k) with company match
• Paid time off
• Complimentary eyewear and eye exams

• Seniority level:
  Not Applicable
• Employment type:
  
  Full-time
• Industries:
  Retail and Retail Apparel and Fashion