Sales Manager

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The Sales Manager is primarily responsible for managing and driving sales and margin in alignment with the financial plan of the retail store by managing a sales team. The role also supports the Store Manager in building a high‑performing sales culture and maintaining a strategic view of store talent needs.

• Recruit, onboard, train, and motivate a team of sales associates.
• Develop a positive, collaborative work environment fostering high performance and low turnover.
• Conduct performance reviews and provide ongoing coaching and development.
• Lead and coach sales associates to meet sales and profit goals.
• Implement selling system and standards aligned with company strategy.
• Support promotional events and product knowledge training.
• Use analytics to drive sales development and operational decisions.
• Ensure visual presentation and store standards are upheld.
• Operate the store in the absence of the Store Manager.

• Maintain reliable attendance.
• Participate in departmental meetings and training.
• Assist with training other employees and provide backup.
• Complete other assignments and special projects as requested.

• Associate degree in Business Administration or related field or equivalent work experience.
• Minimum 2 years of retail sales experience.
• Supervisory/management experience.
• Strong knowledge of furniture products and styles.
• Basic financial acumen.
• Exceptional relationship‑building and interpersonal skills.
• Excellent verbal and written communication.
• Strong attention to detail, time management, and organizational skills.
• Ability to work independently and in a team environment.
• Analytical and problem‑solving skills.
• Confidentiality and integrity.
• Knowledge of Continuous Improvement principles.
• Proficient with Microsoft Office Suite and mobile devices.
• Performance under strong demands in a fast‑paced environment.
• Professional customer and coworker service with empathy and respect.
• Capacity to handle difficult situations professionally.

Mid‑Senior level

Full‑time

Sales and Business Development

Furniture and Home Furnishings Manufacturing