Service Lead Eastview

Lolli & Pops Service Lead / Keyholder

Ampersand Brands is a growing portfolio of beloved confectionery brands, including Hammond’s Candies and Lolli & Pops. We focus on innovation, brand storytelling, and operational excellence to expand our reach in the U.S. confections industry.

Lolli & Pops is a premium retail and gifting brand that believes candy is more than candy – it spreads joy with bits of optimism and offers a fast‑paced work environment with sweet treats.

• Help drive store‑level financial and operational results by monitoring KPI targets and taking appropriate action to reach them.
• Keep your team focused on guest engagement, sampling and product knowledge.
• Maximize overall performance through product education, coaching selling skills and leading by example.
• Assist in training, developing and motivating team members.
• Assist the Store Manager with paperwork, ordering and inventory management.
• Maintain visual, merchandising standards and store cleanliness.
• Ensure all policies, procedures and operational directives are enforced consistently and effectively.
• Be a champion of Lolli & Pops inside and outside the store.
• Must be able to lift up to 25 pounds.

• Exceptional interpersonal skills and a passion for working with people.
• A passion for meticulous quality and strong organization.
• A bias toward action; ability to lift medium to large items up to 75 lbs safely.
• The desire to be coached and mentored, seeing potential in oneself and others.
• An eye for detail – clean, precise and attentive to small things.
• The desire to problem‑solve and fix issues.
• Ability to multitask and prioritize many tasks daily.
• A positive attitude and fun‑loving spirit with an inner child.
• Flexible availability, especially during busiest times.

$16.50 – $16.50 USD per hour (Eastview Mall)

• Seniority Level: Mid–Senior level
• Employment Type:
  
  Part‑time

• Guest‑icated – our guests are at the heart of everything.
• Collaborative – a joyful mix of unique individuals working together.
• Agile – flexible and open to change to do our best.
• Authentic – we honor being real and give feedback from the heart.
• Betterment – continuous drive to improve.

Lolli & Pops is an equal opportunity employer that values diversity. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. We provide reasonable accommodation to applicants with physical and mental disabilities and consider qualified applicants with criminal histories in a manner consistent with applicable law.