Manager, Regional Asset Protection - NYC Metro

Manager, Regional Asset Protection - NYC Metro

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At Five Below our growth is a result of the people who embrace our purpose:
We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it.

It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

Key Capabilities

• Execute programs to aid in the reduction of inventory and controllable losses to achieve goals for assigned market.
• Implement programs to aid in the prevention, detection, and resolution of, internal and external theft.
• Cultivate and maintain strong collaborative relationships, building trust through fairness, honesty and openness.
• Effectively communicate and collaborate with Business Partners on AP training and educational coaching for store leadership, store associates, and distribution center personnel (if applicable).
• Set, and consistently achieve, challenging goals.
• Push themselves and others as needed to get the job done.
• Demonstrate a professional demeanor and a positive, optimistic outlook by interacting in ways that are socially appropriate, empathetic and tactful.
• Develop and maintain positive working relationships with cross functional business partners and stores.
• Show concern for quality, accuracy, and completeness of work activities.
• Take responsibility for one’s actions and the consequences that result from those actions.
• Go beyond expectations in the assignment, task, or job description without being asked.
• Demonstrate a sincere positive attitude towards getting things done.
• Set priorities with an appropriate sense of what is most important and plan with a realistic sense of the time demand involved.
• Keep track of activities completed and yet to do, to accomplish stated objectives.
• Know status of one's own work at all times.

Key Accountabilities

• Conduct and document Comprehensive AP Operational Assessments in stores and distribution centers (if applicable). Review results with store/field management team, train and educate on correct procedures to increase compliance, and if applicable with Distribution leadership team on all Distribution related Operational Assessment and Safety compliance audits.
• Conduct internal investigations with regards to associate theft/fraud/policy violations. This will include face to face and/or telephone interviews with associates suspected of theft/fraud/policy violations.
• Manage in conjunction with RD/DM/Store Management team the All Store and Target Program(s) and provide additional support in the form of training and consultation on the Shrink Action Plans.
• Utilize Agilence exception based reporting software to identify areas of potential loss.
• Management of external programs such as Alarm systems, Card Assess, Security Guards, and CCTV Systems for assigned stores and distribution centers (if applicable)
• Communicate areas of opportunity to VP, Asset Protection.
• Monitors policy compliance as it relates to cash shortage controls, Credit Card chargeback’s and checks acceptance. Follows up with stores to reduce risk.
• Analyze store/district/region shrink results and address common contributing factors with VP, Asset Protection and RD, DM, and HR business partners.
• Liaison with local/municipal, state/provincial, federal law enforcement agencies and government agencies on criminal cases and/or governmental compliance issues.
• Partners with cross-functional department i.e. HR, Sales Audit, Treasury, Store Operation, Risk Management and Inventory Control as needed to address and consult on areas of loss.
• Participate in district/regional meetings, calls, visits to increase collaboration and improve awareness of loss and…