General Manager

Overview

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At the crossroads of fashion and sport, Lacoste creates and liberates movement. The brand transcends cultures and generations, elevating the crocodile as a rally sign. An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each area of expertise, from garment factory to omnichannel distribution. Elegance guides all actions and social and environmental commitments.

Lacoste is a community of 8,500 employees committed to equal opportunities and revealing potential, embracing differences. Lacoste is part of MF Brands Group alongside Aigle, Gant and Tecnifibre.

Summary
As a General Manager at Lacoste, you will be the driving force behind our store’s operations, sales, and team management in a high volume environment. You will manage day-to-day operations to meet or exceed sales goals, maintain customer service standards, manage inventory, and lead a team of motivated associates. Candidates should have 10+ years of retail management experience and bring expertise, insight, and proven strategies to achieve business objectives and foster a thriving team environment.

• Store Operations:
  Oversee day-to-day store operations, ensuring smooth, efficient, and effective processes.
• Sales Leadership:
  Develop and implement strategies to meet or exceed sales targets. Analyze sales data to identify trends and opportunities for growth.
• Team Management and Development:
  Lead, coach, and mentor a team of associates to enhance performance. Conduct regular performance evaluations and provide constructive feedback.
• Customer Service Excellence:
  Uphold outstanding customer service standards. Address customer queries and complaints with professionalism and tact.
• Inventory Management:
  Manage store inventory effectively, including receiving and organizing stock. Ensure inventory accuracy and minimize losses.
• Visual Merchandising:
  Collaborate with the merchandising team to ensure the store is visually appealing and aligns with brand standards.
• Budget Management:
  Oversee the store budget, including labor costs, supplies, and other expenses.
• Compliance and Safety:
  Ensure compliance with all company policies and procedures. Maintain a safe and secure environment for customers and staff.

• 10+ years of experience in retail management, preferably in a similar role.
• Proven track record of sales achievement and managing a successful team. Strong leadership and interpersonal skills.
• Excellent communication and organizational abilities.
• Ability to analyze sales data and market trends. Proficient in retail management software and MS Office.
• Flexibility to work in a fast-paced and dynamic environment.
• Bachelor’s degree in Business Administration, Retail Management, or related field experience preferred.

At Lacoste, we’re committed to providing equal opportunities (EEO) to all employees and applicants for employment regardless of race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, and/or any other characteristic protected by applicable federal, state, and local laws.

• Executive

• Full-time

• Management and Manufacturing

• Retail Apparel and Fashion

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