Sales Associate- Key Holder

The Sales Associate is a keyholder role focused on driving sales through a polished professional selling presentation, demonstrating product knowledge, and developing client relationships.

Responsibilities include but are not limited to:

• Engage with clients to build sales on the sales floor and achieve monthly sales targets.
• Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care.
• Achieve assigned sales and KPI targets.
• Daily store business reporting and awareness.
• Actively develop client book adhering to CRM guidelines and outreach.

Operations

• Execute Visual Merchandise directives, ensure that all products are perfectly displayed, efficiently organized, and accurately priced.
• Inventory control:
  Preparation of transfers, receiving merchandise, filling client orders, cycle counts.
• Participate in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising.
• Keyholding responsibilities:
  Maintain cash handling records, daily business reporting, opening and closing procedures, email communication.
• Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements.
• Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines.
• Safeguard company property and enforce loss prevention standards.
• Black Out Dates:
  February 10th-14th. Black Friday through New Year’s Day annually. Seasonal locations black out periods may vary.
• Employee discount and bi-annual clothing allowance (subject to local tax requirements).
• Monthly commission earning potential 3% of individual sales.
• Health, vision and dental insurance benefits for qualifying full-time employees.
• 401K contribution after applicable company waiting period.