Style Advisor - Soho
Listed on 2025-12-29
-
Retail
Retail Sales, Customer Service Rep -
Sales
Retail Sales
Location: New York
Style Advisor – Soho Boutique
Givenchy invites you to join as a Style Advisor in our Soho boutique, immersing yourself in audacious collections and delivering personalized shopping experiences that define Givenchy’s legacy.
Key Responsibilities- Consistently achieve and exceed monthly and annual sales targets.
- Maintain personal accountability for performance objectives.
- Apply an omni‑channel approach to recommend merchandise across all sales channels.
- Stay up to date with current market trends and competitors.
- Maintain deep product knowledge across all categories to serve client preferences.
- Embodiment of the Givenchy brand in every customer interaction, with passion and enthusiasm.
- Create extraordinary guest experiences and memorable moments using your unique style.
- Build and deepen relationships with guests to drive lifetime loyalty and sales.
- Cultivate new and existing guests through ongoing communication, including handwritten notes, phone calls, and emails.
- Capture customer data through a discovery process for each guest.
- Optimize hospitality and store amenities to deliver personalized experiences.
- Act as a styling visionary for seasonal products and key business essentials.
- Take proactive actions to improve NPS performance and address client feedback.
- Identify loyal clients’ passions and community involvement to create CSR opportunities.
- Perform additional duties as assigned: operations, visual merchandising, after‑care, and inventory control.
- Adhere to all company policies and procedures.
• 1+ year(s) of sales, retail, hospitality, or cross‑industry experience.
• Proven history of driving sales and achieving results.
• Excellent client interaction skills, both verbal and written.
• Strong communication abilities—speaking, listening, and writing.
• Ability to anticipate client desires and concerns.
• Excellent time management and service orientation.
• College level education preferred.
• Hourly rate: $21.00–$27.00, depending on skills and experience.
• Comprehensive benefits package, including medical, dental, vision, short‑ and long‑term disability, paid time off, holiday pay, 401(k) with employer contribution, employee discounts, and more.
• Two days of home‑office per week.
• Career development opportunities within Givenchy and the broader LVMH Group.
• Access to LVMH private sales and other exclusive perks.
Givenchy is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Reasonable accommodations will be provided for individuals with disabilities to participate in the job application or interview process and to perform essential job functions.
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