Chocolate Advisor Part Time

Overview

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As a Chocolate Advisor at Lindt USA, you will be joining a team that delivers a premium in-store experience and legendary service to customers across Lindt Chocolate Shops in the U.S.

• Consistently contribute to the store's ability to achieve or exceed weekly, monthly, and annual sales goals by providing the highest levels of customer service, product knowledge, and Lindt selling skills.
• Demonstrate understanding and commitment to the store's sales mission on a daily basis.
• Meet or exceed individual sales goals and key performance indicators (e.g., ADS, conversion).
• Model Lindt standards in daily activities, including dress, up-selling, and sales focus.
• Promote current marketing programs and utilize company resources to optimize selling activity.
• Monitor and escalate customer or product issues to management in a timely and professional manner.

• Assist with cash management, POS, paperwork, vendor logs, and policies & procedures.
• Re-stock shelves as needed, monitor date codes and pricing.
• Perform store maintenance and cleaning as directed; maintain store cleanliness.
• Comply with all Quality Assurance policies and procedures.

• Excellence
• Collaboration
• Entrepreneurship
• Innovation
• Responsibility

Skills & Knowledge

• Ability to interact positively with customers
• Basic math and/or accounting skills
• Ability to take direction and execute work effectively

Experience

Required

• Prior retail experience, preferably in a specialty retail environment
• Regularly lift and/or move up to 10 pounds, frequently up to 35 pounds, occasionally up to 50 pounds
• Ability to climb, balance, stoop, kneel, crouch and reach with arms

Education

Required

• High School Graduate or equivalent

Other Requirements

• Must be available to work nights, weekends (Saturday and Sundays) and holidays

It is understood that the above job description is not exhaustive and may change to meet business needs. Lindt & Sprüngli is an equal opportunity employer and considers all qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, or veteran status. Applicants may be required to pass a background screening and possibly drug screenings.

Lindt & Sprüngli properties are smoke-free.

Seniority level:
Entry level

Employment type:

Part-time

Job function:
Management and Manufacturing

Industry: Manufacturing

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