Retail Shortage Control - Part Time

Apply for the Retail Shortage Control – Part Time role at Burlington Stores, Inc.

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service!

As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, your presence at store entrances, exits, and high‑risk areas will contribute to mitigating theft and creating a safe and enjoyable environment.

You will engage with customers and associates in a manner consistent with our company core values by providing a confident, friendly, and energetic greeting with eye contact and a smile at every interaction.

Your discipline, awareness of your surroundings, and commitment to maintaining safety and security standards will be critical as you monitor the entrance for the entire duration of every shift, focusing on reducing opportunities for theft, shoplifting, and other dishonest activities.

As a valuable partner to store and field leadership, you will identify and report theft incidents and/or suspicious subjects to your Manager on Duty once identified.

• Maintain a professional appearance at all times, wearing the designated dress standards, radio, and earpiece
• Stand positioned at the front of the store, remaining vigilant and aware of your surroundings
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security
• Create a secure environment and reduce opportunities for theft

• Possess a mastery of top shortage areas and support programs aimed at theft reduction
• Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
• Understand the role you play in keeping your store and assets safe and secure

• Provide support in training associates on shortage reduction programs and processes
• Role‑model safety as a top priority and address any unsafe practices promptly

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred
• Ability to stand and walk for extended periods of time and visually monitor the store environment
• Ability to maintain confidentiality is required
• Ability to review, analyze, and comprehend business trends
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting
• Ability to work in a fast‑paced, high‑pressure environment with detailed focus and disciplined decision making
• Excellent communication with customers and co‑workers
• Excellent leadership skills that support fostering productive business relationships

• are excited to deliver great values to customers every day;
• take a sense of pride and ownership in helping drive positive results for a team;
• are committed to treating colleagues and customers with respect;
• believe in the power of diversity and inclusion;
• want to participate in initiatives that positively impact the world around you

Benefits:
Competitive wage, flexible hours, associate discount. Part‑time associates may be eligible for Burlington’s benefits package—including medical coverage and a 401(k) plan—based on hours worked. Part‑time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We provide a variety of training and development opportunities so you can grow with us.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Base Pay: $16.5 per hour

Location: 00835 – Union Square, 40 East 14th Street, New York, NY 10003

Position Type: Regular Part‑Time

Job Function: Retail Store Associate

Posting Number: P1‑1071228‑7