Retail Artist 59th St Bloomingdales

Retail Makeup Artist

The Retail Makeup Artist is responsible for promoting and creating makeup magic in store while representing the Charlotte Tilbury 5 P's:
Professional, Proactive, Passionate, Prescriptive, and Potential. Working as part of an elite team, the Makeup Artist drives business in store through delivering Charlotte Tilbury's exceptional makeup artistry technique and service. They reflect the brand values and customer base, achieving sales targets through an amazing experience with exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury, delivering the philosophy of artistry made easy and a unique personalized shopping experience.

Promote and create makeup magic in store while representing the brand values, driving sales, and delivering outstanding customer service.

• Strive to achieve and exceed personal sales goals including Key Performance Indicators (KPI's) - examples:
  Average Unit Sales (AUS) and Items Per Transaction (IPT).
• Work collaboratively to achieve and exceed team and counter goals.
• Create brand awareness through sharing and demonstration of product knowledge.
• Introduce new product launches.
• Seat customers for a makeup service.
• Demonstrate entrepreneurial spirit within the parameters of the company guidelines.
• Consistently promote the Tilbury Touch to customers.

• Lead by example at all times to promote the Tilbury Touch and exceptional customer service.
• Deal with customer queries using sound judgment to achieve positive outcomes.
• Seat customers for a makeup service.
• Work quickly and accurately in time‑pressured conditions.
• Extend exceptional customer service beyond the in‑store experience (e.g., makeup applications, , and use of the store’s clientele database to build relationships and continue retention).

• Assist in the execution of events meeting both booking and sales goals.
• Demonstrate a positive and cooperative approach towards work and colleagues.
• Contribute to individual and team development plans through constructive feedback.
• Maintain high standards of timekeeping to ensure team efficiency.
• Maintain an atmosphere of open and positive communication, professionalism, and creativity at all times.
• Recognize and celebrate great performance.

• Ensure that the store is ‘customer ready' from open to close of business.
• Maintain excellent hygiene standards; clean display units, tools, and testers throughout the day.
• Assist with maintaining required inventory levels, including stock counts, rotation, and timely replenishment to ensure availability to customers.
• Adhere to the company cash loss prevention procedures and security policies.
• Implement visual merchandising, new launch displays, and collateral placement as directed by the management team.
• Complete administrative tasks in a timely and accurate manner.
• Raise operational issues for resolution in a timely manner.

• Establish and develop a cooperative and mutually respectful relationship with store retail colleagues.
• Maintain the store standards and policies at all times.
• Proactively suggest win‑win opportunities to drive sales within store colleagues.
• Contribute to individual and team development plans through constructive feedback.
• Maintain high standards of timekeeping on counter to ensure team efficiency.
• Assist and maintain an atmosphere of open and positive communication, professionalism, and creativity at all times.
• Recognize and celebrate great performance.

Boutique Manager

• A strong artistry portfolio.
• Examples of leading events and masterclasses.
• Proven track record of strong sales performance.
• Experience of managing, developing, and coaching.

Base Salary Range:
Hourly rate $20–$26, plus commission.

• Generous staff discount on all products.
• Access to Tilbury Treats – our rewards platform that saves money and provides ‘money‑can‑t‑buy’ discounts on items such as gym memberships and cinema tickets.
• Medical, dental, and vision benefits.
• Commuter benefits (pre‑tax).
• Flex Spending Account (FSA).
• Employee Assistance Program (EAP).
• 401(k) with company match.
• Paid time off.

We win together as a team, supporting and developing each other through our careers. We embrace the challenge and work in an incredibly fast‑paced environment with high expectations set by the business, shaking it up with our creative lead, Charlotte Tilbury, as we revolutionize the beauty industry. We love what we do, and we support each other while we share the magic with the world.

Our mission: 'TO MAKE EVERYONE FEEL THE MOST BEAUTIFUL VERSION OF THEMSELVES'.