Sales Associate, Holiday Seasonal

Overview

Sales Associate, Holiday Seasonal, New York City - Pottery Barn Kids

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
• Achieve established sales and contest goals; maintain knowledge of current sales and promotions
• Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Efficiently and accurately perform register transactions (sales, returns, and exchanges)
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting
• Uphold store maintenance and cleanliness standards; straighten, clean and help maintain stockroom as needed
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all Company policies and procedures

• High school diploma or equivalent preferred
• 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required)
• Proven ability to prioritize and handle multiple tasks simultaneously
• Ability to be mobile on the sales floor for extended periods of time, operate POS system and lift/mobilize medium to large items (up to 75 lbs.) with appropriate equipment and safety techniques
• Full-time associates are expected to have open availability to meet business needs;
  Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on weekends and two during the week; greater availability may be required for 20+ hours weekly

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports physical, financial and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

Pay is competitive and depends on factors including education, experience, location. The anticipated pay range for this role is $18.00-$19.00 per hour.

EEO Williams-Sonoma, Inc. is an Equal Opportunity Employer. We will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance and applicable state or local laws.

Notes This role is not eligible for relocation assistance and does not sponsor immigration case(s).