Retail Sales Associate; Bilingual Spanish

Sales Advocate

Cricket Wireless

The #1 Authorized Wireless Retailer in the United States

Fastest Growing and Award-Winning

We are looking for a Sales Advocate (Bilingual preferred) to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

The job of a sales advocate is selling great products and unlimited wireless service to our customers and providing great customer service in a fun energetic environment. This is a specialized position in which an individual is required to multi‑task and adjust to the workings of a dynamic environment.

• Sell wireless phones, service plans, and accessories in a fast‑paced environment.
• Deliver outstanding customer service.
• Strive to retain and gain customers.
• Participate in outside sales events or promotions.
• Work flexible hours including weekends and holidays.
• Perform daily opening and closing procedures, maintain store appearance, and help create a positive working environment.
• Social Media Marketing.
• Outside Marketing.
• Setting up marketing elements.
• Group communication and participation.
• Email.
• Must take initiative in team daily duties.

• Minimum one year retail experience in sales or customer service.
• Minimum one year experience handling cash transactions.
• Proficient use of PC software (MS Office preferred).
• Ability to lift 25 lbs.
• Bilingual.

• Standard 20/40‑hour work week applies.
• Shifts vary from day to evening.
• Physical labor such as lifting and moving heavy boxes may be required.
• Working hours will be spent in the sales floor.
• Must be positive and energetic.
• Willing to work at our outside flea market locations.
• Door to door.
• Subject to work late hours due to events.

Sales Representative and Store leadership.

Full‑time, Part‑time.

Optimal Wireless is an equal opportunity employer.