Retail Sales Consultant

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This range is provided by Optimum. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$33,696.00/yr - $48,137.00/yr

We are Optimum, a leader in the fast‑paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team. We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high‑speed connectivity solutions that keep the world connected.

Optimum wants enthusiastic, motivated, and self‑driven individuals who want to reshape the way people connect. As a Retail Sales Consultant, you will be part of one of the largest sales channels in the company. Your dynamic personality will forge powerful connections with our customers, exceeding sales targets and delivering an unparalleled partner and customer experience.

As a valued member of the Optimum Retail team, you will leverage your individualistic personality to become an in‑store brand ambassador that focuses on selling our industry‑leading connectivity solutions while creating lifelong customers by delivering an exceptional customer service experience.

• Connection Builder:
  Your communication skills bridge the digital divide. You will be the first point of contact for our customers, creating a positive and welcoming environment and providing personalized guidance to help them find the right products and services.
• Store Expert:
  As a product expert, you will have a deep understanding of our products and services. Stay up to date with the latest trends and advancements in the telecommunications/mobile industry to educate customers and recommend the best solutions to meet their needs.
• Problem Solver:
  Assist customers with billing and service‑related questions, process payments, exchanges, and equipment issues efficiently, and troubleshoot technical problems to ensure customer satisfaction and loyalty.
• Brand Ambassador:
  Represent the Optimum brand with professionalism, integrity, and enthusiasm in all customer interactions, creating a lasting positive impression.
• Team Builder:
  Work closely with colleagues to ensure an exceptional customer experience, sharing knowledge, assisting with complex inquiries, and providing backup support when needed.

• High school diploma or equivalent is necessary.
• A minimum of one year of retail selling experience.
• Effective communication, negotiation, and problem‑solving skills.
• Self‑motivator with a knack for working independently.
• Proficient computer and technical skills that help support the best customer solutions.
• For some locations, the ability to travel to other stores within 35 miles may be required and will be discussed upon interview.
• Physical abilities:
  Standing for prolonged periods is part of this role; potential for lifting up to 25 pounds.
• Ability to work full time and weekends as necessary.

Entry level

Full‑time

Sales and Business Development

Telecommunications

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.

Applicants for employment with the Company will never be asked to provide money as part of the job application or hiring process. Please review our Fraud FAQ for further details.