Operations Associate; Part-Time - Upper East Side

Operations Associate (Part-Time) – Upper East Side

Join us as an Operations Associate (Part-Time) at ALO in the Upper East Side. In this role you will support store operations, driving profitability and efficiency while maintaining high standards of customer service, visual merchandising, and inventory accuracy.

Mindful movement is at the core of what we do  believe that mindful movement in the studio leads to better living, transforming yogis off the mat and into their communities. Our studio‑to‑street philosophy takes this consciousness from practice on the mat and puts it into action in everyday life.

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate works closely with the Operations & Visual Management team to initiate, complete work, and provide feedback that supports total store operations.

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrinkage.
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to address process or system gaps.
• Support execution of key operational functions including shipment, receiving, reverse transfers, sales floor recovery, intra‑day sales floor replenishment, floor set updates, and supply management.
• Maintain and champion strong visual standards for the sales floor.
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maximized performance.
• Support a safe work environment and efficient operation through strong stockroom standards and processes.
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team, and guests.
• Execute company‑level operations‑focused directives, projects, and initiatives, in partnership with the Operations & Visual Management team.
• Assist in processing shipment and ensuring product flow, including visual merchandising placement and daily replenishment excellence.
• Demonstrate strong business acumen by leveraging metrics to support business‑driving strategies.
• Resolve client needs quickly and effectively to ensure customer satisfaction.
• Identify product concerns and communicate inventory needs to support business goals.
• Perform constant movement in and around the store, and take initiative to keep the store clean, safe, inviting, and operating efficiently.

• 1+ years of prior work experience in a client‑centric, sales and operational environment.
• Ability to lift, push, carry, or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl, twist, and safely climb up/down a ladder.
• Ability to stand and move for an entire shift.
• Passion for customer service and delivering exceptional experiences.
• Self‑motivated with a desire to achieve results and excel individually and as a team.
• Aligns with and embodies ALO’s Guiding Principles.

Part‑time non‑exempt associates are expected to work up to 30 hours per week, with a minimum shift of 4 hours. Full‑time non‑exempt associates are expected to have open availability, 7 days a week, between 32–40 hours. All employees must be able to work during the company’s Blackout period, from the week of American Thanksgiving through the first week of January.

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other status or condition protected by applicable federal, state, or local law.

• Generous employee discount for ALO and free membership to ALO Wellness Club with access to hundreds of streaming fitness and yoga classes.
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new‑parent support (Full‑time employees).
• Monthly Store Incentives.
• Clothing Allowance.
• Free yoga classes at any of our Sanctuaries (select cities).

The Company’s Associate base pay ranges from $17.00–$19.00 per hour in New York, NY. Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may increase total compensation. Additional rewards may include clothing allowance, employee discount, 401(k), competitive medical, dental, vision plans, commuter benefits, and ALO Wellness Club.