Visual Merchandising Floor Lead - Flagship Store

Visual Merchandising Floor Lead - Flagship Store

Join to apply for the Visual Merchandising Floor Lead - Flagship Store role at Gymshark

OVERVIEW: At Gymshark, our mission is to Unite the Conditioning Community
. Working in our Bond Street, New York City store you’ll play a pivotal part in bringing Gymshark to life, in real life. Our community and customers are our ‘family’, so we treat them as such. We don’t care if they buy, browse, or just hang out. What matters is providing a safe space where everyone belongs and feels welcome.

WORKING HOURS: Full Time across early and late shifts, including some weekend working.

• Creating appealing and eye-catching visual displays to demonstrate the range and collections.
• Assessing current trends and finding innovative strategies of implementation.
• New Product Drops in store ensuring we are cohesive with current trends and campaign alignment.
• Adapt the hanging fixtures and update the physical layout of our display rails.
• Ensure the windows and displays are always merchandised with intent, cohesive with the function they support, styled in line with the brand direction.
• Identify opportunities for signage to improve the messaging of our product and support the customer journey.

• Review daily sales performance of bestselling product, new product and slow sellers to ensure the most commercial displays are maintained and in stock.
• Participate in daily floor walks, ensuring the store is always reviewed daily, pre weekend and ahead of peak periods so the most commercial product is in key sightlines.
• Contribute daily in team huddles, share new products, floor updates, and incoming new products.
• Manage and guide the team through training and feedback to maintain visual standards.
• Support the planning and execution of all promotional activities.
• Knowledgeable of the wider product range available to our customers online.
• Feed back to leadership on fragmented lines, or bestselling product to support weekly conversations with merchandising.
• Review performance of product collections, ensuring the customer journey is supported by clear product presentation.
• Maintain store signage, equipment and fixtures.
• Work closely with the Operations team, clear communication about stock movement and promotional preparation.
• Ensure the store is ready to open, with all visual equipment and product moves completed prior to trading hours.
• Engage with customers and assist with their needs.
• Collaborate with leadership for feedback and share insight on product performance.
• Proactively keep informed about external brand activity, including window displays, key messages and promotional activity.
• Support, advise and direct to help customers discover Gymshark.
• Complete all required training within the set timeframe to ensure compliance, knowledge and safety is maintained.
• Inspire the internal and external community with innovative and dynamic styling.
• Be a Brand ambassador by demonstrating values through care of community.
• Key holder responsibilities to ensure access to the store during working hours.

• Recent experience in a visual merchandising leadership role within a retail store.
• A natural flair for styling, colors and outfit building.
• A passion for community, wellness or fitness.
• Strong communication and teamwork skills.
• Experience of mentoring and coaching your team.
• A passion for Gymshark Product.
• A positive and solution‑focused approach.
• Comfortable working with digital technology.
• Commitment to flexible working, including weekends, bank holidays and overnights.

This role has a pay range between $21‑24.00. The base pay offered is based on market, experience, and skills.

Our mission is to be a place where everyone belongs. We’re an equal opportunities employer. We’re committed to finding reasonable adjustments for candidates with specific needs or disability during our recruitment process. All applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. If you’d like to request a reasonable adjustment, please email