Automotive Service Assistant

Whether you’re starting your automotive career or advancing it, when you join our team, you become a valued part of our family.

Founded in 1967, Keeler launched as a small Mercedes-Benz dealership with only SIX employees. Our dealership serves as the main resource for the highly popular and luxurious Mercedes-Benz vehicles across the Capital Region. In the early 1970’s the dealership grew as we expanded with BMW and Honda. The six-man operation flourished. Fast-forward to today, we have added Mini, Alfa-Romeo, the Keeler Quality Pre-Owned Center, Collision Center, a Full-Service Body Shop, and a Detail Department.

Even with all this growth, over 50 years later, we are still a family owned and operated business that has kept its core values right from the start.

Take a look at our open positions and find the perfect job for you!

At Keeler Motor Car Company, our philosophy is that the key to long term prosperity is our ability to develop long lasting relationships with not only our clients, but also with our staff. We employ over 300 people and have been in business for over 54 years.

We celebrate our employees by hosting events like ax-throwing at June Farms, our annual Holiday party, and catered lunches. We’re always looking for new ways to show our appreciation!

Keeler has won the Times Union Top Workplaces award several years in a row!

Keeler Motor Car Company strives to be highly involved in our community. We take the role of being a good employer, a good neighbor, and an engaged and active member of the community to heart. Our team recognizes the value of a healthy, strong and safe community and works to maintain these goals through financial contributions as well as volunteering in charitable causes.

We donate to a number of larger charities such as;
Albany Medical Center, 15-LOVE, and the Saratoga Hospital Foundation. Every year, we promote Toys-for-Tots, Albany County Giving Tree, Regional Food Bank, and many local school activities. In the past we’ve even donated vehicles to local schools, and have helped students train and prepare for competitions like the vehicle Diagnostic Competition at Hudson Valley Community College.

Join Mercedes-Benz of Latham as a Service Assistant & BDC Support!

Location: Latham, NY

Schedule: Full-Time | Monday – Friday, 7:30 AM – 5:00 PM

Hourly Rate: $17/hour

Keeler is seeking a dependable, customer-focused individual to join our Mercedes-Benz Service Department as a Service Assistant with BDC support responsibilities
. This dual-role position supports both the front-line service team and involves assisting with various clerical and administrative tasks to help keep daily operations running smoothly.

Key Responsibilities:

• Greet customers and assist with service check-out processes following appointments
• Handle and reconcile customer payments, including cash, credit, and warranty transactions
• Respond to inbound service calls and schedule appointments in coordination with the BDC team
• Support daily administrative operations and assist with follow-up communication to enhance client satisfaction
• Ensure exceptional customer service by addressing inquiries in a professional and courteous manner

Requirements:

• Valid driver’s license
• Excellent communication and multitasking skills
• Strong organizational skills and attention to detail
• Ability to work independently in a fast-paced environment
• Professional demeanor consistent with the Mercedes-Benz brand

Employee Benefits Include:

• Paid Vacation/Sick/Personal Time
• 401K Plan with Employer Contribution

All inquiries will be kept confidential.