Shift supervisor, Retail

Join to apply for the Shift Supervisor role at CVS Health

At CVS Health, we’re building a world of health around every consumer, surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions through our local presence, digital channels, and over 300,000 purpose‑driven colleagues.

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When no manager or Operations Supervisor is onsite, the Shift Supervisor leads the store staff, ensures smooth operations, and is responsible for completing all opening and closing procedures.

• Management – Work effectively with store management and store crews.
• Supervise the store’s crew by assigning, directing and following up on all activities.
• Communicate information to and from store management and crews.
• Customer Service – Assist customers with questions, problems and complaints; promote the CVS customer‑service culture (greet, offer help, thank).
• Handle all customer‑relations issues in accordance with company policy, promoting a positive shopping experience.
• Maintain customer/patient confidentiality.
• Merchandise/Presentation – Price merchandise, stock shelves, execute displays, signs, inventory of weekly, promotional and seasonal merchandise, maintain off‑shelf merchandise, reset departments following POGs.

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime and urgent issues.

• Experience as a retail supervisor.

High School Diploma or Equivalent (Preferred but not required).

40

Full time

Typical pay range: $19.00 – $28.00 per hour. The actual base salary will depend on experience, education, geography, and other factors.

We take pride in our comprehensive and competitive mix of pay and benefits, investing in the physical, emotional, and financial wellness of our colleagues and their families.

• Affordable medical plan options, a 401(k) plan (including company matching), and an employee stock purchase plan.
• No‑cost programs for all colleagues, including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues, including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and many other benefits depending on eligibility.

We anticipate the application window for this opening will close on: 04/04/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

• Mid‑Senior level

• Full‑time

• Management and Manufacturing

• Hospitals and Health Care