Retail Store Organization Coordinator

The Team:

The Store Operations team supports all Hermès of Paris retail boutiques in efforts to reduce in-store operational and administrative workload, as well as streamline processes and achieve operational excellence for the ultimate associate and client experience.

As the Retail Store Organization Coordinator, you will help support planning, execution, and maintenance of documentation of store layouts, space optimization, and organizational standards. This role ensures retail spaces are efficient, visually appealing, and aligned with company guidelines to enhance customer experience and operational effectiveness. You will also support the larger department with travel coordination for NSOs and annual Operations seminars.

• Manage and coordinate the Retail All Store Repository, NSO task lists, related Yoobic tasks and other store organization related applications
• Act as “gatekeeper” for all store NSO communications, ensuring projects are on track to meet deadlines
• Partner with the Store Organization Manager to help organize and manage NSO tasks such as maintenance of signage, store hours, accruals and reclass
• Maintain workload planning calendars for various NSO projects
• Assist with supply orders and invoicing and ensure timely submission
• Assist with development and creation of content for monthly Operational calls and team meetings
• Act as the primary corporate contact for travel support to New Store Openings, inclusive of managing the hotel and travel contracts and any follow-ups on issues
• Collect and analyze data relating to storage capacity to help create planograms and merchandising strategies for Smart Ops and NSOs.
• All other tasks assigned by supervisor

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• 1-2 years of experience, including hands‑on internship, in similar role and/or department
• Solid knowledge of Microsoft Office (Word, Excel, PowerPoint) Canva and Adobe/Acrobat
• Strong written, verbal and presentation skills. An exceptional listener able to effectively communicate to various audiences at multiple levels
• High level of attention to detail
• Flexible team player who can effectively prioritize and multitask. Ability to work cross‑functionally
• Solid understanding of budgeting and ability to exercise appropriate judgement
• Proven excellence at meeting long and short‑term deadlines
• Highly motivated self‑starter

• Commission and bonus incentives based on sales performance
• Medical, Dental, Vision
• Life Insurance and Disability
• Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
• Paid Parental leave and transition time
• 401(k) and Roth Retirement plan with company matching and profit sharing
• Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
• Product discount and EAP resources
• Access to Calm App, Health Advocate, Family Building Support and more!

The range for this position is $59,583.33 - $70,416.67 annually. Actual rates are determined based on the job, location, and individual experience.

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir‑faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly‑crafted, beautiful objects made to stand the test of time.

An independent, family‑owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+…