Front End Manager

Location: Blauvelt

Job Summary The Front-End Manager is responsible for overseeing all front-end operations, including cash handling, customer service, and team performance. This role ensures accurate transaction processing, adherence to company standards, and efficient execution of front-end procedures to support overall store operations and customer satisfaction.

Key Responsibilities Oversee daily front-end operations to ensure accurate and efficient transaction processing

Ensure proper cash handling procedures are followed, including register reconciliation and control processes

Monitor front-end activity to identify and resolve discrepancies, errors, or operational issues

Supervise and manage front-end staff to ensure adherence to company policies and performance expectations

Ensure high levels of customer service are maintained at all times

Review trends related to shrink, cash variances, and operational inconsistencies to address areas of concern

Coordinate front-end processes including scheduling, workflow execution, and coverage

Support implementation and enforcement of front-end procedures and internal controls

Maintain a clean, organized, and compliant front-end environment

Qualifications

Previous experience in front-end, retail, or customer service operations

Strong understanding of cash handling procedures and transaction accuracy

Experience leading or managing a team in a fast-paced environment

Strong problem-solving and organizational skills

Ability to manage multiple priorities effectively

Basic proficiency in Microsoft Excel or similar tools

Preferred Qualifications Experience managing front-end or cash room operations

Familiarity with audit standards and operational controls

Background in high-volume retail or wholesale environments

Work Environment / Expectations Primarily retail or front-end operational environment. Requires standing, walking, and interacting with customers and staff. May require schedule flexibility based on business needs.

Benefits & Perks Medical, Dental, and Vision Insurance Coverage
401(k) Retirement Plan with Employer Match Paid Time Off (PTO) in accordance with company policy

Six (6) Paid Company Holidays Tuition Reimbursement Program (subject to eligibility and plan guidelines)
Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)
Competitive and Comprehensive Benefits Package Designed to Support You and Your Family All benefits are subject to eligibility requirements and plan terms