Boutique Manager | UES

Our Credo Beauty stores offerour gueststhe largest selection ofsafeclean beauty products. Credo Beauty’smission is to change the way people think about the products they applyontheir bodies. Credo Beauty’sin-store experts are informed passionate advocates for clean beauty who consistently provide exceptional in-storeguestservice.

We’recommitted toestablishinga workplace in which each person's individuality is valued, appreciated, and acknowledged.

The ideal Boutique Manager is inspirational, passionate, and committed to leading a team of Clean Beauty Ambassadors, Experts, Leads, and Assistant Boutique Managers who will work to ensure operational excellence and an exceptional guest experience.

This is your chance to lead a productive and dedicated team that exemplifies the mission and values that Credo Beautyis recognized for. You will elevate the standard ofthe guest experience in your local market by focusing on performance, people, and processes. As a team you will work to continuously elevate Credo Beauty’sexceptional reputation as the go-to destination for clean beauty.

You’llenjoy working with our diverse teams and leaders, who care about fostering an environment of development,creativity and authenticity.

A Day inthe Life….

Conduct annual performance reviews to assess training needs and discuss progress with team members.

Prioritizepeopledevelopment by arranging ongoing one-to-one time with direct reports to review sales results, opportunities, and provide well rounded performance feedback.

Strive to foster an environment where mutual feedback is encouraged.

Provide
30-60-90-dayreviewtoall new hires.

Conduct regular 1:1meetingwith staff providing well-rounded performance feedback.

Partner with the human resources team to source,hireandretaina diverse team of top talent.

Equip direct reports to understand and follow company policies and guidelines.

Partner with the internal education department (EDU) on training, productresourcesand KPI metrics.

Ensure clear and consistent communication with your managerregardingstore updates, successes, challenges and matters of importance

C ommunicate directly with store vendors, cross functionalpartnersand sales representatives.

Operate Credo Live to support our online clientele.

Develop business strategies to grow theguestdatabase, increase storetrafficand optimize sales.

M eet sales goals by training, motivating, mentoring, and providing feedback to the sales team.

Forecast payroll to ensure associatescanmaximize productivity and workload.

Partner with marketing to propose and execute innovative ideas to increase brand awareness.

Maintain store visual standard sin accordance with

Credo

Beauty’smerchandising guidelines.

Oversee all store maintenance in partnership with retail operations.

Manage and resolve all issues that arise fromour guests(complaints, grievances, etc.)

Manage store inventory levels, record discrepancies,returns and shrink with accuracy.

Train store team to understand and adhere to guidelines for store safety, incident reports, OSHA, and emergency action plans.

Ensure all employees are following store standards and operating procedures, including workplace safety, inventorycontroland loss prevention.

Understand key metrics for assessing engagement (turnover/promotion trends) and regularly review progress and action plans.

Identify challenges and meet them with thoughtful and meaningful solutions.

Act as a champion of change with brand, corporate, and transformational initiatives.

Find creative ways to enhance the guest experience, associateengagementand overall store performance.

We would love to hear from you if you have…

Strong and empathetic leadership presence andconfidentapproach to business acumen.

Guestman…