Store Manager - Bloomingdale's 59th

The Store Manager leads the boutique's commercial performance, client experience, and operational excellence. This role develops a high-performing team and represents the brand while partnering with regional and cross-functional leaders.

• Lead store sales, profitability, productivity, client development, and operational objectives.
• Analyze business performance and translate insights into effective store action plans.
• Champion personalized luxury client experiences, clienteling, CRM, and relationship development.
• Recruit, coach, develop, and retain talent while building a strong succession pipeline.
• Oversee scheduling, payroll, inventory, cash handling, loss prevention, compliance, and store presentation.
• Collaborate with regional and cross-functional teams on merchandising, events, and business priorities.

• At least five years of progressive luxury retail leadership experience, including management of a high-volume store or comparable business.
• Strong commercial acumen and experience using KPIs, financial information, and client insights to drive results.
• Expertise in luxury client experience, clienteling, CRM, and team development.
• Sound operational judgment and proficiency with Microsoft Office, POS, CRM, and inventory systems.
• Excellent communication, collaboration, and problem-solving skills.
• Ability to work a flexible retail schedule, including evenings, weekends, and holidays.