Sports Retail Associate
Listed on 2026-10-14
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Retail
Retail Associate/ Customer Service, Stocking, Merchandising, Retail Support
Overview
Position Overview The Sports Retail Associate is responsible for providing excellent customer service while supporting daily retail operations at Layton Sports Cards. This role is customer-facing and hands-on, assisting guests with buying, selling, and trading sports cards and collectibles, maintaining store organization, and supporting product flow and events. The ideal candidate is friendly, reliable, detail-oriented, and passionate about sports and collectibles.
Key Responsibilities- Greet customers and provide a welcoming, knowledgeable, and professional experience
- Assist customers with purchasing sports cards, sealed products, supplies, and accessories
- Support buying, selling, and trading interactions under management guidance
- Answer basic product and hobby-related questions or escalate as needed
- Support high-volume sales periods, product releases, and promotions
- Stock shelves, organize displays, and maintain visual presentation standards
- Assist with restocking, product intake, and basic inventory organization
- Maintain cleanliness and organization of the sales floor and back-of-house areas
- Handle products carefully, including high-value cards and sealed items
- Process POS transactions accurately (cash, credit, debit)
- Follow company policies, procedures, and operational standards
- Assist with store events, live breaks, or special initiatives as assigned
- Collaborate with team members to ensure smooth daily operations
- Strong customer service and communication skills
- Ability to work in a fast-paced retail environment
- Reliable, punctual, and team-oriented
- Willingness to learn about sports cards, products, and store systems
- Ability to stand for extended periods and lift up to 25–30 lbs
- Weekend and evening availability required
- Must pass a background check
- Retail or customer service experience
- Familiarity with sports, trading cards, or collectibles
- Experience using POS systems
- Retail sports card store with high customer interaction
- Schedule may include evenings, weekends, and major release days
- Advancement into Senior Associate, Team Lead, or Assistant Manager roles
- Opportunity to specialize in inventory, buying support, live breaks, or events
- Hands-on exposure to the sports card hobby and retail operations
- Health, dental, and vision insurance
- Paid time off
- Employee discounts on products
- Professional development and advancement opportunities
- Friendly, high-energy team environment
Layton Sports Cards is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
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