Campus Store Associate — Part-Time; Association

Career Opportunities with Finger Lakes Community College

• Assist the Campus Store Manager with the daily operation of the Campus Store.
• Open and/or close the store, as assigned, and ensure appropriate cash-handling and security procedures are followed.
• Provide excellent customer service to students, faculty, staff, and visitors.
• Assist customers with purchases, returns, exchanges, product questions, and general Campus Store needs.
• Help maintain a clean, organized, welcoming, and accessible retail environment.
• Identify operational issues and communicate concerns or recommendations to the Campus Store Manager.
• Serve as the Manager's operational support and provide day-to-day leadership when the Manager is unavailable.
• Passionate about working with children.

• Assist the Campus Store Manager with training, directing, and supporting student and part-time employees.
• Provide guidance to employees regarding customer service, store procedures, point-of-sale processes, and daily responsibilities.
• Assist with staff scheduling and coverage as directed by the Campus Store Manager.
• Monitor employee attendance, work assignments, and performance and communicate concerns to the Campus Store Manager.
• Foster a positive, professional, and customer-focused work environment.

• Operate the Campus Store point-of-sale system accurately and efficiently.
• Process sales, returns, exchanges, and other transactions in accordance with established procedures.
• Assist with daily cash reconciliation and related financial procedures.
• Follow FLCC Association cash-handling, purchasing, and financial-control policies.
• Assist with financial or sales reporting as requested by the Campus Store Manager.
• Identify and report discrepancies or concerns to the Campus Store Manager.

• Assist with receiving, organizing, stocking, and displaying merchandise.
• Help maintain accurate inventory records and assist with periodic inventory counts.
• Monitor inventory levels and communicate replenishment needs to the Campus Store Manager.
• Assist with pricing, tagging, merchandising, and seasonal store displays.
• Help maintain appropriate organization of textbooks, course materials, apparel, supplies, technology, and other Campus Store merchandise.
• Assist with inventory transfers, returns, and other inventory-related activities as directed.

• Assist students and customers with questions related to online Campus Store orders and pickup processes.
• Support coordination between the physical Campus Store and eCampus operations as needed.
• Assist with processing or fulfilling Campus Store pickup orders.
• Communicate recurring customer concerns or operational issues to the Campus Store Manager.

• Assist with the ordering, organization, distribution, and return of Commencement regalia.
• Provide evening and/or weekend support for regalia distribution and other Commencement activities as needed.
• Assist with Campus Store operations during special events, orientation, athletics, and other campus activities.
• Support special promotions, sales, and department-specific merchandise initiatives.

• Assist with merchandising and promotional displays.
• Help communicate Campus Store promotions, events, and new products to students and campus departments.
• Provide customer feedback and observations to the Campus Store Manager to help identify opportunities to improve the Campus Store experience.

• Follow FLCC Association policies, procedures, financial controls, and applicable regulations.
• Follow established…