Operations Manager

Atrium is seeking on behalf of our client an Operations Manager based in New York, NY
.

A background check may be run only after a conditional offer is made, where permitted by law
.

Location: New York, NY

Employment Type: Full-time

Compensation: Up to 28/hr

The Operations Manager will oversee the daily operations of the store, ensuring all processes are executed efficiently and accurately. This role will focus on inventory management, shipment coordination, and maintaining operational excellence. The Operations Manager will collaborate closely with sales and management teams to support seamless product flow and uphold company standards. Must be legally authorized to work in the United States.

• Oversee all day-to-day store operations and ensure processes are executed accurately and efficiently.
• Manage incoming and outgoing shipments, transfers, and product movement to maintain smooth logistics.
• Receive, process, ticket, and organize merchandise to ensure timely availability.
• Maintain accurate inventory levels and support regular inventory counts and audits.
• Ensure the stockroom is organized, efficient, and maintained to company standards.
• Monitor replenishment needs and ensure product is consistently available on the sales floor.
• Partner with the sales and management teams on product flow, floor sets, and merchandising needs.
• Support inventory investigations and resolve discrepancies as needed.
• Assist with shipment preparation and product transfers between locations.
• Maintain organization of operational supplies and back-of-house areas.
• Support store opening and closing procedures as needed.
• Ensure operational policies and procedures are consistently followed.
• Assist with Loss Prevention and inventory control initiatives.
• Help maintain a clean, organized, and visually polished store environment.
• Provide support to the Store Manager and broader retail team as needed.
• Lead by example and contribute to a positive, collaborative store culture.

• 3+ years of retail operations experience, preferably within contemporary or premium fashion.
• Strong experience with inventory management, stockroom operations, and shipment processing.
• Highly organized with exceptional attention to detail.
• Strong time-management and multitasking abilities.
• Comfortable working in a fast-paced retail environment.
• Strong understanding of retail operations and inventory control.
• Proficiency with POS and inventory management systems.
• Strong communication and problem-solving skills.
• Ability to work independently while collaborating effectively with a broader team.
• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to lift up to 50 lbs.

• Experience leading or supervising retail operations teams.
• Familiarity with visual merchandising and product flow coordination.
• Knowledge of loss prevention best practices.
• Experience with data-driven inventory analysis.
• Strong interpersonal and leadership skills.

• High school diploma or equivalent required.
• Associate’s or bachelor’s degree in business, retail management, or a related field preferred.
• Additional certifications in operations or inventory management are a plus.

If eligible under the ACA, medical, dental and vision benefits and time off in accordance with local paid sick time laws will be offered. Additional benefits may include paid holidays, a 401(k)-retirement plan, life insurance, disability coverage, and an employee assistance program, where applicable. Other compensation programs may include overtime, shift differentials, bonuses, commissions, or other incentive compensation, where applicable.

As a woman-owned firm, we value…