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Lead Retail Supervisor – Customer Experience & Team

Job in Town of Waterloo, Seneca County, New York, USA
Listing for: Tapestry, Inc.
Full Time position
Listed on 2026-10-17
Job specializations:
  • Retail
    Retail & Store Manager, Operations Management
  • Management
    Retail & Store Manager, Operations Management
Salary/Wage Range or Industry Benchmark: 22000 - 34000 USD Yearly USD 22000.00 34000.00 YEAR
Job Description & How to Apply Below
Position: Lead Retail Supervisor – Customer Experience & Team Growth
Location: Town of Waterloo

Coach in Waterloo, NY is seeking a Lead Supervisor to oversee day-to-day store operations and drive sales while upholding Coach values. You will lead staff, model excellent customer service, and ensure a high-performance retail culture on the shop floor.

The role requires prioritizing customer experience, training and coaching teammates, and executing store initiatives to meet KPIs and goals. Benefits include medical/dental/vision, 401(k), leave, and more.

We are currently recruiting a Lead Retail Supervisor – Customer Experience & Team Growth for our team in Town of Waterloo, NY, United States.

Learn more about the Lead Retail Supervisor – Customer Experience & Team Growth role in the description above.

We appreciate your interest in this position.

Join Tapestry, Inc. and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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