Store Manager - Stuart Weitzman

Responsible for the overall performance of the store including achieving store’s sales plan through team and individual contribution.

• Achieve store sales plan and KPI goals.
• Improve 4-wall contribution by increasing sales and reducing operating expenses.
• Deliver a bold, energetic, purpose-driven customer experience through their team.
• Endorses, models, and develops team to deliver SW’s Selling and Service expectations.
• Recruit, hire, develop, and retain a high-performing team.
• Train and mentor team members, encouraging and empowering them to deliver customer experience and operations in accordance with Stuart Weitzman standards.
• Ensure all new hires complete Stuart Weitzman Onboarding.
• Champion brand evolution and foster change management.
• Exhibit Managerial Courage, including when providing feedback and engaging in performance management and developmental conversations.
• Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers.
• Write and administer Annual Performance Appraisals for team.
• Manage all types of operational tasks as assigned including shipment, stockroom organization, order fulfillment, and inventory management.
• Acts as a brand ambassador in the local market/mall to drive brand loyalty and business.
• Enforce compliance with all Stuart Weitzman’s policies and procedures.
• Work with team to ensure store achieves Store Audit Scores at or above Stuart Weitzman standards.
• Ensure team members are properly executing and maintaining Stuart Weitzman’s Visual Guidelines at all times.
• Manage evolving daily workload while prioritizing the customer experience.
• Manage payroll, scheduling, and time and attendance.
• Be brand ambassadors of Stuart Weitzman.

• Strong communication skills both oral and written.
• Excellent organization and attention to detail.
• Knowledge of POS, Microsoft office, and basic computer skills (including iPads, Internet, Mobile POS).

• Ability to maneuver sales floor and stockroom; climbing, bending, and kneeling required.
• Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
• Ability to meet SW Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays.

• 3-4 years of leadership experience; experience in a retail environment preferred.
• High School diploma or equivalent work experience preferred.

Note:

This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.