Associate Manager, Verticals - Retail Merchandising Strategy & Operations

The New Verticals team is building the future of local commerce by expanding our product offerings on our marketplace platform. We launched in 2020 and have since then built world‑class operations to delight our customers with access to Grocery, Convenience, Alcohol, and Retail delivery through our marketplace; this team is shaping the future of Door Dash Retail and how we empower local economies across industries like pets, flowers, home improvement and so much more!

We are hiring an Associate Manager to join our Retail Strategy & Operations team, with a focus on merchandising across our retail verticals. You will be a part of building our retail shopping experience by understanding customer shopping behavior, developing merchandising strategies for our store pages, and building visibility across retail verticals in‑app. You will iteratively test and learn to continuously optimize the site experience for our customer.

You will work cross‑functionally to translate business priorities into in‑app merchandising or product strategies. You will report into a Manager on our Retail Strategy & Operations team and will manage a team of 1.

• Build and execute merchandising strategies across all retail categories including/apparel, home, beauty, occasions, electronics, sporting goods and office.
• Create a 'best-in-class' shopping experience for customers by analyzing sales data, search trends and seasonal priorities.
• Collaborate with technical & non technical stakeholders to identify merchandising tools and ideate on product roadmap strategy.
• Merchandise and maintain product assortment by monitoring business trends, customer demand, historical trends and seasonal variations to determine future growth opportunities.
• Understand the consumer by anticipating their demands, analyzing their behavior and determining what they might come to the Door Dash platform for next.

• You have 4–6+ years of experience in retail, e‑commerce or site merchandising.
• You are analytical and comfortable working with large data sets within Excel, Google Sheets and basic SQL.
• You are AI native and have experience leveraging LLMs and AI tools like Claude, Cursor and Gemini to automate merchandising workflows, accelerate test‑and‑learn cycles, and deliver measurable impact.
• You have a completed Bachelor’s Degree.

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job‑related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market‑dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants.

The national base pay range for this position within the United States, including Illinois and Colorado. $105,400—$155,000 USD

• Door Dash cares about you and your overall well‑being.
• That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act).
• Door Dash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program, among others.

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7…